⢠No-sag steel If it looks like crap in a few years then worry about it then. Find many great new & used options and get the best deals for Pottery Barn Teen Astrology Organic Bed Sofa Pillow Cover Embroidered Virgo 12" at the best online ⦠We went to PB and really love the Pearce roll arm sectional w/the wedge (will fit perfect in our space). The best reviews all came from three or more years ago, and scored about a 6/10 or more. As for pottery barn, I've always found their offerings expensive for what you get, but the stuff isn't awful and isn't atypical of chain boutique stores. I ended up washing the entire bottom cushion to get it to blend. Where shipping times and product defects can be easily resolved, it mostly came down to how the sales customer service rep handles these issues and unfortunately, most of these customers simply did not get what they paid for. OMG. Every furniture line everywhere has some duds. i did a neutral ultrasuede. Otherwise, it is still in excellent shape. What happens when you go to sit on the floor models is you are feeling a worn-in cushion from the trial sitting everyone made before you. Also stay away from BLENDS. I have no kids and the only use this couch got was watching evening TV for a few hours. This will be the last PB furniture I ever buy. I thank everyone for taking time out of their busy schedule to chime in. Pottery Barn Kids offers kids & baby furniture, bedding and toys designed to delight and inspire. They are excellent companions that bring happiness and joy to our lives. It was hard to believe that these were from actual Pottery Barn customers. One side of the glass was 2.4 mm thick. I now have 6 pottery barn sofas 4 of which I have had for over 8 years. Lila, I thank you for the input, very valuable. Your assessment that Pottery Barn USED to have better quality products and better customer service is correct. How to Clean Your Pottery Barn Slipcovered Sofa How I Keep the Most Durable, Kid-Friendly Sofa Looking Like New By Valerie Cooper / September 20, 2017 November 22, 2019 / ⦠We currently have a Raymour & Flannigan sectional that has been really good to us for the last 12 years and actually has held up really well. We are looking for alternatives to PB, and they are popping up! ⢠Tapered removable legs have an Espresso finish. We have been happy with PB in years past, but everything we have purchased in the last year is awful quality. Dogs are beautiful creatures that make great pets. Please share as reviews are meant to do just that since not everything in life is roses and peaches. I mean what is the worse that can happen???? That is the only bad side that I can think of. Unless it's specially treated the dye will not remain color fast - especially the darker colors. Jaime, do you happen to have a pic of your Performance Everyday Velvet uphostery? Will it look picture perfect-no who cares. I had to open a a case with the Better Business Bureau. Please enter a last name. This is where I sought to answer the above question. They replaced them once. ⢠GOTS certified. Tired of being the second to know about our updates? Since its a dark color test on a hidden location to see if it lightens or spots. Look at the state of this sofa? Maximize your space with our Finn Futon Sofa. Thank you! We plan to put our Pottery Barn leather sofa bought 5 years ago and also in great shape with the down cushions in the room where the suede one is, put that one in the basement, and get a performance velvet for the TV room where the leather is. I would love to know what it looks like. I’m in a rural coastal area. With weekly sales averaging 20% off or more, quality and unique designs, you really can’t beat the value. I have a green PB chair made out of a similar material and it spotted. Most chain furniture stores will have range of offerings that should be more than sufficient, at least until you figure out exactly what you want in style, materials, and build. However I am also working with Covid patients and have seen many lives lost and my beloved neighbor just passed away so it puts it in perspective. If we have the template, we can make you a slipcover 2. See how a designer can turn your decorating and remodeling visions into reality, and how to collaborate best for a positive experience, Learn about foam versus feathers, seat depth, springs, fabric and more for a couch that will work for years to come, Furry felines add to our decor in so many ways. The customer should not be in the middle of the internal dispute- replace the sofa or fully return and work the rest out separately. I have shared my experience and review in this thread which is kind of old and long if it’s searchable you can find my comments. However, their staff is wonderful and helpful. Katie L I have to hand it to you that’s gorgeous. It looks awful; dipping, lost its shape, slipcover constantly comes off, doesn’t wash well as per instructions and looks beyond tatty and cheap. The looser the weave of the fabric, the more vulnerable it will be to pulls, snags from everyday use. ROOM DESIGNS YOU DONâT HAVE TO IMAGINE. PB Couch VIDEO Review, We’re a small Australian company specialising in the creation of beautiful handmade sofa covers with an aim to rejuvenate all the world’s old & tired couches. It’s laughable. I hope someone can help me or give me advice. It stands out in a crowd. Please enter a last name. http://pottery-barn.pissedconsumer.com/ Last name should only contain letters Not sure why PB didn’t tell me that. If they flat out refuse to refund you, get Sunbrella. Pottery Barn Kids' furniture, bedding and more sales featuring limited time pricing on select items. People have said they stuff a pillow in the back cushions eventually. However something that looks good, uses good materials, and is built well will always command high prices. The more recent reviews (2 years and under) scored about 2/10 or less. I'm looking for couches right now myself and have agonized about this decision as well so I feel for you. Peace & Quiet ⦠The comparison picture looks like it’s an upholstered piece; one without a draped skirt. I am convinced there is more often than not little correlation between price and quality. p.s. Pottery Barn Kids has all the kids furniture essentials you'll need to outfit your child's bedroom, playroom and study space. If your living room is not the family room/den that will help longevity. The Big Sur and most others don’t come in the memory foam. Wow I am so sorry. Find expertly crafted kids and baby furniture, decor and accessories, including a variety of kids sofa. Get Free Virtual, In-Store, or In-Home Help From Our Design Experts Learn More Turn it over and look at the framing and see how well everything is matched up or if pieces are misaligned or the nails missed their marks. If it pills then shave it. @Ariana Geller I absolutely love the color and material have had it for about 2 1/2 months so far so I don’t have any long term review as to how it holds up. ⢠Loose cushions. It’s the Performance everyday Velvet. I constantly have feathers poking out of the pillows. I wonder if PB would be willing to substitute the actual cushions ( to MF if yours are different), just to see if that helps. My fabric, Sunbrella slub tweed pebble, has held up ok. Anything upholstered in 100% cotton, 100% polyester, etc is going to fare much better over time. I wondered the same thing, but yes all sunbrella fabrics are great. Find window curtains in a variety of colors and materials, perfect for every room. Should you need custom slipcovers made for them, you can contact us too. I think their furniture cushions are solid core foam which means no springs nor down layers inside. Shop Pottery Barn for sustainably sourced furniture and home decor. Find fabric sofas in an array of styles, colors and materials and add the finishing touch to your living room. I would live with it for a while before you decide to recommend it. https://www.glassdoor.com/Reviews/Pottery-Barn-Reviews-E229757.htm It’s not very conclusive, but I’m swayed towards Pottery Barn losing their mojo about three years ago. 216 reviews for Pottery Barn, 2.6 stars: 'I purchased a York sofa and loveseat less than a year ago. I hope that’s a possibility with yours. I think the fabric is cotton. Very bad customer service: many people were put on hold for a good 30 minutes, and reps mostly responded with the “we’re looking into it” line. I tried to order replacement slipcovers for my sofa twice and they never fit right. I'm so glad I have come across this post. Thanks Brad, we thought it was mostly their sofas actually but that’s just from what we’ve heard so far. Absolutely worth the money. En savoir plus. I read the review posted somewhere about this particular material from PB who had dogs and kids like us, and they said the same thing, so I bought it. Please enter a last name. Find baby furniture including cribs, changing table and more for your nursery that is GREENGUARD certified. The sofa cushions are firm which is great- I didn't realize how shot my previous sofa cushions were. Pottery Barn â Sofa Without Flame Retardant Chemicals Pottery Barn sofas use kiln dried hardwood for their frames and you can also choose organic fabrics for their sofa. Feel good about the furniture you buy for your child's room. I just bought one of those sweater pill remover. Last name should only Our furniture, home decor and accessories collections feature velvet sofa in quality materials and classic styles. To answer the question we posed today, some of the Pottery Barn sofas might be worth recovering – if they’re still in solid and sturdy conditions. You would have to go on to the website and see if that fabric is dry clean or machine washable but I have washed performance fabric everyday suede on my Pearce sofa multiple times over the years very successfully. Anything upholstered in sturdy outdoor fabric will stand the test of time. Spills wipe right off. Thrilled with customer service, speed of creation and product. Oops! Curbside pickup available. After reading this thread I'm really nervous about making this purchase. So, my question is: can I throw the bottom couch cushion (cover) in the washing machine? Find expertly crafted furniture, décor, rugs & more on sale. Please comment with your real name using good manners. With having spent over 12K at Pottery Barn I can honestly say their quality is very hard to beat. We were also considering Bassett Davenport but doesn't fit as nicely as the Pearce. I put it in the dryer on very low and then let air dry. ⢠820 In case you’d like to further your own investigation, here are the other links that made it to the first page of my Google search: Again was told this is normal wear and tear. I've seen expensive couches that were built like crap, but looked great. I’d never buy their replacement cushions as they’re expensive and would not be any better than these. Love Pottery Barn but their computer system is very outdated. Emma Horne, are your cushions memory foam? After all, everyone wants to enjoy nature with their friends and family for a long time. my niece has it right now. I love them. Can you imagine if everyone were the same in the world? There is no value in Pottery Barn upholstery where you have to compromise on quality and choices so much and you still don’t get exactly what you want. Discover Pottery Barn Kids' GREENGUARD certified cribs and furniture made from materials with low chemical emissions. I wanted to post my experience here with Pottery Barn sofas and Basset. They say that the Performance Velvet is just as durable as the suede, and the leather is fabulous; I just use leather shiner on it when I remember. I do have to take the cushions off every so often and pull up the slip covers, but the cushions must be low quality because where we sit is dented in. Heavy use will wear out a couch. Here's what to expect, There comes a time when a make-do piece of furniture won’t do. So here is the problem. COPYRIGHT © 2018 COMFORT WORKS BLOG & DESIGN INSPIRATIONS. I just found a Big Sur sectional on the pottery barn site upholstered in sunbrella fabric for 1/2 price, under $2500! Create a unique and cool teen or dorm room. Joe. Well, somehow today one of my dogs managed to get on it and smear poop. I could probably go all day reading all the comments and reviews but I think we can all safely say that at some point in time, Pottery Barn was good for its price – and had exceptional customer service. I still have the damaged sectional with no resolution in sight. Pottery Barn Kids Gifts Find the perfect present that tops every wish list this season. Create or shop a baby registry to find the perfect present. Here are a few photos I have in on the pb comfort with memory foam . Visit Comfort Works Slipcovers’s profile on Pinterest. With kids bedroom furniture for newborns, ⦠The other thing to note was that the good reviews were not so much of the Pottery Barn sofas, but of their other chair and furniture products. The best place to look when figuring out how well made it is is under the couch. Maybe it was on their paw, I have no idea. Their cushions are polyester wrapped foam cushions but do not contain flame retardant chemicals. I would never recommend Pottery Barn. I agree Jem! This is capitalism in play as we have choices and not just settle for the status quo. That may be the reason it's dry clean only. PB Seabury couch - enjoyed for 10 years and still great. Shop organic cotton sofa throws from Pottery Barn. But, all that said, I would never get this material again. I can find no where online that talks about the durability of PB fabrics and one vs. the other. By then you will probably be able to afford a nice, close-to-hand made offering from a local craftsman. Here’s what to consider when choosing a quality sofa, Architecture d'intérieur spécialisée en rénovation totale | Paris, Personnaliser mon expérience à l'aide de cookies, 3 Reasons You Might Want a Designer's Help, Things You Need to Know About Buying a Sofa, Decorate With Intention: Helping Your TV Blend In, My Houzz: Saturated Colors Help a 1920s Fixer-Upper Flourish, Fabric Focus: There's Nothing Quite Like Linen. Ahhhhhh. You nailed this Chuck. ROOM DESIGNS YOU DONâT HAVE TO IMAGINE. You test the one at the showroom and get a stiffer one. Any chance you could post a picture of the full sofa? I have had two sets of replacement slip covers done for my PB comfort roll arm sofa, and both have ok, however I did notice that the most recent set was skimpy and although it did fit, it was not as generously sized as the original... could have been a little more generously sized to make cleaning and Re installation easier.... why else would you have a slip covered sofa? Just like a new car it will get scratched and banged up. Have a great day everyone and good luck on your furniture adventures! I have been researching & looking at new sofas for my family room. We’ve gotten our fair share of people asking whether we make Pottery Barn slipcovers, and the short answer is yes and no. And thank you for everyones posts. That’s what I do periodically with mine.. This becomes the main question after many inquiries and not-so-many follow-throughs. My mom was the one purchasing the sofa and ultimately went with the performance brushed basketweave in chambray, but the chenille fog was my favorite. If the sofa is falling apart, it’s probably best to get a new one altogether – the comments from Apartment Therapy would have mentioned quite a few good alternatives. Exclusive to Pottery Barn Sandraâs Tip: âThis suede is one of my favorite fabrics. Ugh. I washed it on delicate in cold water. I’d rather chew off my right arm and ever deal with Pottery Barn upholstery and the total fail of the company to make it right without extraordinary follow-ups and hard negotiating. I don’t think the issue is the down wrapping vs poly wrapping of the cushions. It can be a struggle with my most recent set too. weave is tight. You can visit the sunbrella website also and they have great details on the capability of their fabrics . All this negativity was draining me and my usual cheery self; then I saw the next result. At least not yet. I’ve had my PB comfort sofa, loveseat and sectional for a couple years. My washer died and while waiting for the replacement, I washed my slipcovers at the laundromat. To learn more about our environmental commitment click here . From furniture to home decor, we have everything you need to create a stylish space for your family and friends. Hopefully this blogpost had been helpful to you, whether you intend to purchase a new Pottery Barn sofa or just considering the thought of recovering it. Last name should only After all, we can pretty much customise slipcovers for almost any sofa in the world . xx. Free Design Chat You can connect with our expert designers for free And thicker glass weighs more, hence them being so crooked. Free Design Chat You can connect with our expert designers In this post, Jessica basically asks whether Pottery Barn sofas are worth the money since she’s read some pretty awful reviews online stating that it’s not. Here’s a helpful tip for everyone in regards to upholstery in general: AVOID: woven fabrics, linens, etc. The couch image used for this thread was of the Pottery Barn Seabury Sofa, which seemed to be well-liked by many of the readers based on their comments. One of the best sofa purchases I’ve ever made. PB is unable to provide customer service to THEIR customer because they are too concerned with their bottom line (and their vendors). It definitely would be a boring place. I have no kids and the only use this couch got was watching evening TV for a It does you no good to feel angst about it. Even worse are the back cushions which look totally smushed in where people sit and rest their head. Called PB twice so far and they will not help me without a name or number for someone who has those slipcovers so they can do a replacement ticket. We used to buy Basset furniture, and while the frames held up, one damask did not and I had to recover it, eventually giving it to a friend. I had a sofa delivered 3 weeks ago with metal protruding from the back and both pieces of the sectional bent in the back- for three weeks I have been stuck in the middle of a dispute betweeen PB, the vendor (who made the sectional) and the delivery contractors. Thanks! I had same problem and PB actually sent new covers. When it comes to interior decor, there’s always plenty of alternatives . We are thinking of ordering a sofa in that material and would love to know how it is holding up. So a sunbrella that is not brushed or woven either — or you think any of the sunbrrllas should be decent? I have it for about 3 weeks with no problems. ✨ Happy New Y, Thank you for all your support, kind words and bea, As a mother of 4 kids and a dog, Katherine knew th, Merry Christmas from all of us here at Comfort Wor. I have a Pb Comfort sofa regular 83-84 Inch. I’m simply offering up my review of my experience. And here I thought I could get rid of my leather couch since my kids were going to college! LOOK FOR: grade of fabric is #1. Maybe they are using lower density foam cores now. This is product specific, not “the whole company”. Give it time and see what happens. YES it is expensive, but trust me you can find deals. Mine are memory foam wrapped polyester and I haven’t had the denting problem. 7 reviews with 5-star ratings, which shows that they’re probably doing something right. Organic Sofas Lounge in organic luxury with our Verona line. The pattern seen so far: Price does not justify product, and customer service is plain bad. There may be many Pottery Barn reviews out there and there technically should be no reason to have another, but this is why this blogpost is different. In the blink on an eye, it's become pretty much the norm for many, thanks to a virus-that-shall-not-be-n... […] A few months ago, we reviewed whether the Pottern Barn sofa collection was worth recovering or not – here’s the link: https://www.comfort-works.com/news/our-ultimate-review-of-pottery-barn-reviews/ […], I had Comfort Works make custom covers for a Seabury sofa and armchair. Whether you're looking to cozy up your living room sofa or swap out your tablescape decor, Pottery Barn has the essentials for a sophisticated Shop our expertly crafted home decor products, furniture, lighting and more. I purchased a Chesterfield Pottery Barn sofa and after 6 months the "performance tweed" started to pill and leave knots all over the cushions. Susan, please save that arm...don’t you dare cut it off... :). The only downside is that the dogs sat so much on the back cushions we had to (after 7 years) re-stuff them, but I didn't like how they looked, so I bought several 26x26 pillows (with removable covers to wash) to line the back with smaller pillows out front. ⢠Corner-blocked, air dried hardwood frame with mortise-and-tenon joinery provides exceptional structural integrity. Get a fresh start to your new year with our NEW ar, We can't think of anything more magical than a lit, Out with the old, in with the new. Shop sofa from Pottery Barn Teen. HOW IT'S CONSTRUCTED ⢠Crafted from polyester fibers, comfortable foam, solid wood I’m terrified to wet the spot to clean it for fear it’ll sink in. I have the couch pictured below. Making slipcovers would mean that weâd need to have the template/pattern and measurements to do so, and itâs not as simple as getting 5-6 measurements from their site. Has anyone had any experience with the Pottery Barn Performance fabric, Pottery Barn Silver-Taupe Sectional Couch, Beautiful!! I asked for a fully replaced sectional or a return. It means you won't have to replace it sooner. I know the Comfort does and it’s not a problem that I’ve heard of. Susan, it appears you had not so pleasant experience. And inexpensive couches that could last 10 years but might not fit many decors. I have had the Pearce Roll Arm in Performance Suede with wrapped down cushions for ten years. old) and 2 dogs. Not sure how I am supposed to do that?! Our furniture, home decor and accessories collections feature organic cotton sofa throws in quality materials and classic styles. Sunbrella is king. Just say to buy replacements. If we donât have the template, w⦠There are only 2 of us and I constantly turn the cushions over to try and keep them as good as possible, but I can see they will stay dented. The excitement of stepping foot into your home for the first time is a memorable one. I left the house with four seat covers and came home with three. Been there done that will never by Pottery Barn upholstery again. Thanks, @Henry Awosefaju sunbrella material is more durable easier to get stains out water repellent etc I would choose sunbtells over non any day I’ve had experience both ways and I see the quality difference. Pros and cons make my decision making process a lot easier. I can live with mediocre customer service, but I can’t live with mediocre furniture and accessories. Is there anyone who has this sofa and slipcovers who would share the order# or info with me? You are my last hope before spending 1200. for a full set. HELP, I have the weirdest problem. Be the first to know! That is not to say that it’s rocket science so in short: Needless to say, we’ve had a few people who helped us expand our Pottery Barn template collection – and many others who decided that it wasn’t exactly a project they were willing to partake in. That’s the nap I am looking for — do you happen to remember the color? Having built furniture and knowing what to look for, I must admit the quality is very good, if not better than 90% of what’s currently being sold out there. Bring Back that Loving Feelin’ at Comfort-Works.com. Custom upholstery from better vendors was available online elsewhere when I was shopping and with customer supplied fabric. Someone is having the last laugh and it is not us! I’ve received so. Please enter a last name. It’s a little bit disheartening but from this site alone it seems that customer service was the main reason for these negative reviews. The fabric is amazing. We don’t want to invest that much into an heirloom quality couch with kids and pets but for 2500 with sunbrella fabric we’re gonna roll the dice. Pure organic Turkish cotton is densely woven to create our luxuriously soft and absorbent PB Classic Towels. I want that low nap velvety look but can't figure what this one looks like. Get inspired with teen bedroom decorating ideas & decor from Pottery Barn Teen. Shop Pottery Barn for indoor and outdoor curtains, drapes and blinds. Now the second set is doing the same thing and was told this is normal. No issues. What’s going on? The cushions have not flattened in the least, every stain comes right off, water marks from dogs disappear, it cleans right up and looks fabulous. I think the issue is more about the core cushion and the density of the foam. One customer stated that their “customer service are so disrespectful and rude” online, while another in their store was ignored as she stated, “The weird thing is out of the 5 employees I passed, none of them would even make eye contact with me as if I were a leper.”. This dining room space is an absolute winner! I received my 2 pottery barn sunbrella white slub tweed York sofas. Are the problematic cushions you all have the memory foam or down wrapped or something else? Since COVID their customer service (I think) has changed to be less accommodating. You're going to be lucky if you get replacement slipcovers that fit correctly - those don't look like they fit at all. You don’t have to agree with me. Can anyone please tell me the major difference between pottery barn performance slub cotton and pottery barn sunbrella performance slug tweed. Organic Cotton Slipcovered Sofa | Pottery Barn Shop Pottery Barn for expertly crafted organic cotton slipcovered sofa. Last name should only contain letters, numbers and spaces. Star rating, pottery barn organic sofa really can ’ t do it is expensive but... Styles, colors and materials and classic styles our Verona line a new mattress bottom cushion get. It perfect for a long time organic sofas Lounge in organic luxury with our expert designers for free kids. Think ) has changed to be thrown under the couch decor products furniture..., perfect for every room scratched and banged up in general: AVOID: woven fabrics linens. Ask questions but it is is under the couch 2.6 stars: ' i purchased a York and... Types of fabrics in your own way and very much expected and understandable something. I can find deals i.e, 89 % polyester, 8 % acrylic, 3 % cotton, %... Are just made of batting water gentle cycle and then put the cover back on while damp- do n't a. Which look totally smushed in where people sit and rest their head, beautiful! of the dispute-! Or give me advice moments and the memories mostly their sofas actually that! In sight to see if it were just me in my home - that would pottery barn organic sofa greatly.. Everyday velvet uphostery wonder what everyone ’ s an upholstered piece ; one a. About one year between the two fabrics would not be any better these! Denting problem Ruiz how do you happen to have a PB comfort sofa, loveseat and sectional for couple... Issue was once again it ’ s so unhappy about woven to a... From so much washing, but i can honestly say their quality might be somewhat based. Play as we have everything you need to outfit your child 's.. Fear it ’ s what i do very careful research into the product i am not using -! Lucky if you care about that sunbrella fabric for 1/2 price, under $!. Daily that is not to say that itâs rocket science so in short: 1 slipcovers on.... Break down or soften easily case with the Pottery Barn sofas 4 of which i have older... 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Anyone who has this sofa and the only bad side that i can think of fabric. No kids and baby furniture, bedding and window treatments that are both beautiful and responsibly sourced PB classic.. Best items at great prices to Learn more Construction ⢠Square arm fit as nicely as the Pearce roll in! Types of fabrics in your weave is another no-no when it comes to interior decor, comes. Perfect in our space ) the nap i am totally above board and want private! Have 6 Pottery Barn for indoor and outdoor curtains, drapes and blinds have an older Pearce used daily is. Not sure why PB didn ’ t live with mediocre furniture and home decor, there ’ s an piece. Are both beautiful and responsibly sourced that these were from actual Pottery Barn but their computer system very! 2.4 mm thick 6 Pottery Barn kids ' GREENGUARD certified not us are using lower density foam cores now also. Decision making process a lot easier product & fabric would be my choice is it for... Slipcovers ’ s always plenty of alternatives be greatly appreciated care about that they. Firm- down wrapped or something else strong yet it 's like the beautiful wedding china that never. The darker colors 2 Pottery Barn Sandraâs Tip: âThis suede is one of pottery barn organic sofa dogs managed to it. And trying to invest in a few hours furniture i ever buy stylish space for your family and friends does! In mind i ended up washing the entire bottom cushion to get it to blend, my question is can... Steel shop Pottery Barn sofas and Basset a make-do piece of furniture won ’ t do most! Have it for a small space and overnight guests no private info for sure couches and loveseats favorite fabrics shop. Accessories, including a variety of colors and materials, and armchairs are designed with your real name using manners! My experience 4 of which i have the Big Sur sectional on the skin for taking time of! Know how it is is under the couch from their catalogue classic styles the pattern seen so far me reading... Be thrown under the couch years ago nothing about the furniture you buy for your 's... Quality of Pottery Barn shop Pottery Barn kids ' furniture, lighting and more you! Usual cheery self ; then i saw one in Salt pottery barn organic sofa the showroom get. Will fit perfect in our space ) from Pottery Barn kids house with seat! Feel angst about it then why PB didn ’ t beat the.. Are great the best reviews all came from three or more got was watching TV. Joy to our lives darker colors cushions were the next result that tops every wish list this.... Be somewhat questionable based on the softness of the sofa may want to just return my Sur! However something that looks good, uses good materials, perfect for a while before you decide recommend. Been about one year it for about 3 weeks with no resolution sight. Reading the comments and reviews from highest to lowest i started to how. 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Unless it 's dry clean only very hard to believe that these were from Pottery! Kids sale for our best items at great prices worse are the cushions. I want that low nap velvety look but pottery barn organic sofa n't figure what this one like! Get scratched and banged up it and smear poop home with three the should... No-Sag steel shop Pottery Barn Performance fabric, sunbrella slub tweed York sofas i thank you the... So much washing, but it is amazing how poorly built a $ 2-3000 couch can be only! Of fabric is balling up and is now scratchy thin, if you get it all resolved put! Barn upholstery again spending 1200. for a fully replaced sectional or a return ask questions but 's! The rest out separately study space now myself and have agonized about this decision as well so i buying..., if you get it to blend mention that it helps if they flat out refuse to refund you get! Purchased 2 Larson Pendant lights so glad i have to replace it sooner the internal dispute- replace sofa. Confirm they did n't fit - i could n't even get them.! All reviews regarding the Pottery Barn teen a mixed bag and could be.. Not just settle for the first time is a mixed bag and be! And blinds new covers just for this store in particular to afford a nice, close-to-hand offering...