All dead on Wednesday. They are soo pretty and will brighten up and put a smile of anyones face :). All works without a hitch.This second time I've used the site and will come back again. Flowers delivered with FREE chocolates. But very polite. Plant was wonderful but still have not fathomed out how to get £7.50 free voucher for me and a friend. I sent an email of complaint and was sent a response to say that the delivery service had not been given a consignment number by Prestige Flowers and thank you for your feedback. BEAUTIFUL flowers! Ordering was easy, nice selection, delivery good. I am more than happy with their service, flowers and will continue to use their business for my flower purchases. There are 112196 customers that Prestige Flowers, rating them as excellent. Selecting presents and knowing they will be well delivered, in spite of the pandemic crisis, are very comforting. "Award winning company" no help. Twice in a week the flowers I ordered didn't arrive. Royal Mail processes nothing on a Sunday. I am so disappointed that my friend did not receive her gift on her special day. Each month is a surprise and you never know what will be landing on your doorstep to brighten your home. Prestige Flowers Overview. Prestige Flowers are an online florist based in the UK but deal with orders from the UK and international clients. I took the time, effort and money to put a massive smile on my wife's face to be utterly let down. They even offered tips to repair the flowers! They were supposed to be delivered two days later but didn't turn up, it's now been over a week and all of my emails (4 so far, to 3 different email addresses) have been ignored. I would avoid this company like the plague even under present circumstances, plenty of time given for my silver wedding anniversary, took my money really quick, no flowers delivered, tried to contact them using website, joke, after numerous attempts they will refund my money, let's wait and see, if you intend to send flowers think before you use this company. A Prestige Flowers subscription service is also a perfect gift idea for those already thinking of Christmas. I have a Prestige Flowers review for every month over the past (almost) year to give you an idea of what you might receive. Prestige sent the flowers to Royal Mail on Sunday. Excellent Service. Read our user reviews of Prestige Flowers. Said they could deliver Friday neither turned up. You can order their flowers online, and they will deliver them to your home. Instead they use Royal Mail, meaning they have no control over when your order will arrive. All rights reserved. My mum loved these flowers for her 93rd bthday... thank you, def recommend using prestige to others and will use you again. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Prestige Flowers Customer Service. Prestige Flowers has a consumer rating of 1.05 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. The end result? Did not deliver on the promised day. I will never use this company again. Prestige Flowers is voted #1 for next day flower delivery and Review Florist UK Editor's Choice. Reply. Hope yours is better than what I wasted £45 on as a gift for my nan. Very disappointed. Consumers complaining about Prestige Flowers most frequently mention customer service, next day and royal mail problems. Reviews. One happy customer said: “The quality of the gifts and flowers they provide are amazing. I contacted this morning and offer a £10 voucher and postage refunded. We got a letter box Xmas selection which looked lovely and lasted for three weeks - very impressive indeed - will be ordering from here again. 75% dead on Tuesday. I don't have lots of money so £40 is a big deal to me. Do you agree with Prestige Flowers’s star rating? No delivery up to time of writing. Find out why our readers gave it an average of 1.0 stars and see how it compares to the other 26 UK Flower Delivery Services we've reviewed. When contacted the company customer value and service was poor in my view. Website easy to use and clearly explained. Read 1 more review about Prestige Flowers Only the latest review will count in the company's TrustScore Advertisement. Absolutely no response to my emails, they don't answer their phones and live chat is dead. The way they are presented is also beautiful. Competitive prices. Dr M Nicolson 5 reviews. Valentine's day delivery didn't arrive and instead arrived the following monday, looking a bit browned and worse for wear. The flowers are of very high quality and last well; they are safely packaged. The lilies consistently do not open and the roses droop after 3 days. Replacement ones didn't arrive on the requested date either. One not delivered apparently due to adverse weather, what a load of rubbish. Easy to order, although encountered a small transaction waiting time and it didn’t work. Flowers limp on arrival, 10 Rose's in a cheap glass vase £45, complete utter scam, low quality Rose's, didn't even open, just died, 3 days and in the bin, disgusted, don't use this company! Prestige Flowers Gift Shop, Halifax: Hours, Address, Prestige Flowers Gift Shop Reviews: 2.5/5 They come with your postman. ordered in australia to be delivered in u.k. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Flowers delivered with FREE chocolates. Free delivery on select bouquets. After 23 emails Prestige sent a small bunch of 15 flowers 2 were headless. 4.4. www.prestigeflowe rs.co.uk. I'm so unhappy and my sister was really disappointed not to get the flowers on her birthday. I have spent over a week trying to get my money back. Have you heard of Prestige Flowers? 1 week ago Prestige Flowers has a 4.62 average rating from 118,501 reviews If I bought a new Aston Martin I wouldn't expect to have to get some dents repaired! All dead on Wednesday. Free delivery on select bouquets. First ones 9 days late and dead. Share. Facebook Twitter. There are 5967 customers that 123 Flowers, rating them as excellent. You've already flagged this. Useful. Poor customer service. I ordered flowers for a loved ones birthday and at no point did they mention that it will be sent via Royal Mail. Flowers arrived lovely and fresh.My sister was pleased with them. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Pay more and go elsewhere. I got the bunch of flowers sent to me within 2 days of receiving the email confirming the delivery, which was great. No show! The company has now advised the sender that they are sending a replacement. Compare Prestige Flowers with other companies before you buy. Hi ordered christmas flowers for my mum to be delivered today but haven't arrived, i'm very upset. They replaced however these were also substandard - not terrible but also not great. Read 1 more review about Prestige Flowers Only the latest review will count in the company's TrustScore Deborah Bamforth 2 reviews. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, No product no refund no customer service AVOID, Dead flowers, liquid chocolates and bad customer service, Why are you still up and running as a business with such a poor star rating, Ordered flowers to be delivered today, but they have not arrived. Will order from you again. So to redeem it I have to spend more dosh on a company I have no faith in. Initial Prestige Flowers complaints should be directed to their team directly. Prestige Flowers [review] Sascha Funk, 1 year ago 0 1 min read 296 . Only the latest review will count in the company's TrustScore. Chocolates missing in first order. The person receiving was out walking in these adverse weather conditions. © 2021 Trustpilot A/S. This is my first experience but I'm really happy about the service, selection, particularly it's not that easy to buy flowers at a shop under the current climate. No response from Prestige Flowers. The staff are so friendly and helpful, would highly recommend.” Check out what 56,753 people have written so far, and share your own experience. Products used:None as the flowers weren't delivered.. Services of Prestige Flowers. Flower delivery by Prestige Flowers, Voted #1 on Review Centre and Review Florist's Editor's Choice 2014. Services of Prestige Flowers. Now not answering my emails. Be warned that no matter how early you order, Prestige Flowers only send out the day before. No excuses - unacceptable, To find more information about reviews and trust on Sitejabber.com please visit. Your reminder was good as I had difficulty in re-finding where I was & went back to where I was in the ordering process but my message was gone & I had to retype. I have used Prestige Flowers now 3 times in the last couple of months, and every time the flowers have always had amazing feedback. Sending flowers was fast, easy and efficient. Prestige Flowers Review – Valentine’s 12 Luxury Red Roses. Flowers ordered to come on Sat. Not good value and finally realised I was talking to an AI machine on the email with no intake of my comments and a repeated £10 voucher offer. Write a review Write a review Reviews 51,486 Write a review. Super fast delivery service. Delivered on Monday. Reviewers write the most about Prestige Flowers Flowers and give it 1.4 stars out of 5. Voice your opinion today and hear what 56898 customers have already said. Great! 5 stars for Prestige Flowers. Responsive to my complaint regarding very poor Red roses delivered Valentines day for my wife at a steep £40. Ordered their purple roses on valentines day and was surprised how nice they stayed for almost 2 weeks!" Prestige Flowers - Prestige Flowers - Rating 1/5 based on 1 user review(s) - Flagged as HIGH RISK! The 100 spray Roses I ordered turned up poorly, the petals were brown and weeping. Ordered two of their Haute collection, spending over a 100 pounds so not the cheap range. Prestige Flowers is voted #1 for next day flower delivery and Review Florist UK Editor's Choice. We’re in this together! Last week I was sent a beautiful bouquet from Prestige Flowers to review. Had a subscription. I will continue, as always, to use this company as recipients have always been thrilled with their delivery. 2 reviews of Prestige Flowers "Have ordered here multiple times. In last delivery received more of same months flowers but some stems broken, some had stems so short they couldn't be used as wouldn't reach into a vase, several stems were thin, drawn and droopy, and flower heads were really small. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Stay safe with our COVID-19 guide. It also kept putting information relating to the delivery address into the billing address & vice versa. All sorted after the web chat. Claim your listing for free to respond to reviews, update your profile and manage your listing. Sorry here is a refund, no flowers and a £10 voucher. www.prestigeflowers.co.uk. I was looking for a last minute bouquet delivery, so important to let people know you’re thinking of them at the (3rd lockdown☹️) and found Prestige. January 26, 2018 January 25, 2018 Mrs C 0 . 5 stars for Prestige Flowers, the flowers were lovely, the delivery was on time and no contact. 21/3/20, by Sun. Sally palmer. User friendly website, easily placed my order, many thanks !,. First time ordering from you. My Grandparents were over the moon. Although they were delivered on a timely basis the quantity of flowers delivered were not what I ordered or paid for. Everything about this site is good - easy accessed and straight forward. Compares very favourably with other websites with hidden costs. If I had known this, I would have never ordered! I found your Website difficult to use & repetitive. Not only have I been deceived and overcharged but those friends I sent bouquets to have also been cheated. I'm sorry, I did not want to write this review, but after 4 consistent poor quality flower deliveries in a row ii felt I had to warn others about the quality of their flowers. Prestige Flowers has collected 122260 reviews with an average score of 4.61. Who doesn’t like being sent flowers? 75% dead on Tuesday. I ordered an aloe vera plant and instead I received a rather shoddy snake plant. PrestigeFlowers offers a wide range of plants, flowers and bouquets, as well as luxury hampers and affordable gifts. Prestige Flowers Reviews 51,486 • Excellent . | Read 26,621-26,640 Reviews out of 56,753 A customer review of Pretige Flowers. Prestige Flowers has a consumer rating of 1.05 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Prestige Flowers most frequently mention customer service, next day and royal mail problems. So my flowers are sitting in some box and wilting. 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