It may be necessary to change the battery if it's faulty or remove and insert it again if your mobile phone isn't responding. Click edit button to change this text. Other ways to fix the issue. Popular topics. How to obtain alcatel IN-WARRANTY and OUT-OF-WARRANTY Support (RMA): Please fill out the information on the Contact Us page, and an Alcatel representative will get back to you.. 1 YEAR LIMITED WARRANTY. Third time's the charm. Backed by a 3-year limited warranty, HPE's exclusive 30-day Battery Pre-Failure Warning provides notification of an impending battery failure and free battery replacement while under the warranty. Non-OEM, Generic Item. Est. The back of the phone pops off easily. Buy for your Kyocera DuraForce Pro 2. ... WTS: Alcatel Insight 5005R Battery. Get Discount Bulk Quote & Project Inquiry Fast Charging with 1.8A. Alcatel Pixi 4 (3.5) Change device. This article helps troubleshoot battery life issues on your device. 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