What exactly is occuring with that one problem channel? As of this moment, Channel 4 on my lineup (TNT) is in Spanish. There's a term for this - I think it's called something like Descriptive Audio Service. The selector is usually labeled SAP, MTS, Audio 2, or Audio B on your TV panel, remote-control device, or on-screen menu. How to turn off sap on xfinity. Xfinity For full functionality of this site it is necessary to enable JavaScript. Recently we have experienced this issue on Fox (Channel 1013). The transport bar will pop up on the lower third of the screen. Subscribe We respect your privacy. See all questions & answers. Choose Setup. Just dvr. Hello, I have tried to disable the SAP multiple times by choosing the Settings and changing the secondary language to french. Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. Don't know why it is on and only on one channel. Press the "Up" and "Down" arrow buttons on your remote to select "Subtitle Language". Be among the first to get the latest Press the down-arrow key to select the "Disable" option and press "OK/SEL" to save the setting. It's probably a dedicated button on the remote, … We don't have problems with any other stations. Press the right arrow key to display the track language options. 2 Answers . This feature is only available on the TV if you use an antenna or cable without a set-top box. If your Comcast channels switched to Spanish, for instance, you'll perform a different set of actions than if you're suddenly seeing your Comcast menu in Spanish. When we had our legacy boxes if you hit the D button it would turn it to Spanish. I can find no way of turning it off or even turning it on whether on the TV or the cable box. Consult the instruction … SAP settings for Spectrum ... — Drugmakers including Abbvie Inc and Bristol Myers Squibb … Turn SAP On While Watching a Show. SAP settings for U-Verse. It is the cable Box that has the SAP turned on for that one channel. While watching full-screen video, press the down arrow on your Xfinity remote. If TV is hooked directly to antenna or cable and use TV remote to change channels then it would be TV settings issue as this way you use TV builtin tuner to process channels and SAP/MTS settings within TV work/ affect it. How to Turn Off the SAP on Comcast | Techwalla. Post reply Preview. I went to watch it on the stream app and all of the sudden video description started playing. How to turn on the MHL feature on the TV. This question, "HOW DO I TURN OFF SAP," is about XFinity-Comcast TV television equipment. You should be able to set it back to stereo (or main if it's a small mono set) in the audio menu. Un-selecting the SAP channel should eliminate … Bing; Yahoo; Google; Amazone ; Wiki; How to turn off sap on xfinity remote. Learn how to enable Video Description via Secondary Audio Programming (SAP) for your Motorola TV box. Turn off sap on xfinity keyword after analyzing the system lists the list of keywords related and the list of websites with related content, in addition you can see which keywords most interested customers on the this website. While trying to watch Ash v. Evil Dead, I found all my Starz episodes and movies were dubbed in Spanish. The other way is to hit MENU on your comcast remote. We are currently watching Hells … SAP stands for Secondary Audio Program. . I had never turned either On on the TV itself. Comcast said it unleashed another batch of updates and enhancements this summer to X1, its cloud-powered video platform, per this blog post from Peter Nush, Comcast … First of all, I have checked to make sure that my language is set to English. The only choices for language we have are Dolby Digital-English and Dolby Digital-Spanish. There will be a few choices here. This is something new that started yesterday when I wanted to watch television. Consult the instruction manual of the TV for model-specific information about the operation of the SAP feature. Most TVs and VCRs require you to select the SAP channel in order to receive and record DVS. For other TVs, you can turn it on or off from the TV menu. Lv 7. It looks like JavaScript is disabled in your browser. Press "Menu" on the remote control, and then use the arrow keys to navigate to and highlight the "Setup" menu option. I've tried other setting changes, no luck. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. What Is SAP and how Do I Turn It On or Off? Step 1. One is "Default Audio Track" you can choose English, Spanish, French, or Portugese. Comcast provides SAP, or Secondary Audio Programming, as an optional audio track for select television programs. Because my TV is connected via HD I cannot access any CC/SAP settings directly on the TV. SAP audio commonly consists of another language such as Spanish, weather information or Descriptive Video Service for the visually-impaired. Sony news in your inbox. English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. I need to turn off the SAP function. how can i turn off sap on toshiba crt tv? We have the Roamio HD (the cheapest model). Our site is not optimized for your current browser. Advanced TV HD Receiver Need to turn off SAP, xfinity. Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. Alan. Share: Facebook Twitter Google+ Reddit Pinterest Tumblr WhatsApp Email Link. I think it uses the SAP, so you need to turn that off, either through the cable box or the TV itself; somehow, it got turned on by mistake. How to Turn Off the SAP on Comcast | Techwalla. Setting the support bit via Windows Registry for SAP GUI. I cannot get rid of … It says SAP press select to turn on SAP. I tried to turning it off and the menu for the movie says that video description is not avialable. We are on Comcast/Xfinity. Just dvr. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. We are currently watching Hells … If you use a set-top box, Digital Video Recorder (DVR), satellite receiver, or other video source, you must select other languages from the menu of these devices. You can get to Audio … We live in Ocala, Florida. one thing you can do is go to a friends house and see if his sound is the same, then you know that you can write a nasty email or snail mail to … How do I turn off SAP? Generally, the SAP setting is in the Settings menu under. "Need help with SAP feature," is about XFinity-Comcast Television. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. Open your TV Box's On-Screen Guide: XR2 Remote: Press the xfinity button. Select your equipment below to turn SAP on or off. Thread starter Similar threads Forum Replies Date; C: Turn off … We go into settings and audio description is turned off, but it still gives an audio description of the program. Manuals are posted on your model support page. When SAP is available for a show, the program description in the Program Guide will display the SAP icon. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. We go into settings and audio description is turned off, but it still gives an audio description of the program. If you use closed captioning and want to know how to turn it on or off on the Xfinity range of devices, this tutorial is for you. Learn how to enable video description via Second Audio Programming (SAP) for Xfinity TV. I cannot get rid of the message. For other news regarding Need help with SAP feature, and XFinity - Comcast Television, see our recommended stories below. Share this story. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. The problem is … Applicable Products and Categories of This Article, The soundbar or home theater system doesn't turn off, even if the TV is turned off. However if a TV show doesn't use SAP, you'll just get silence. Search Domain. Press "Exit" to return to watching television. TechJunkie's Smart Home Weekly. All Mobile, Tablets & Smart Devices products. Advanced TV HD Receiver Generally, the SAP setting is in the Settings menu under Audio or Closed Caption. Re: Can't turn off SAP (or DVS or descriptive audio) Oh yeah why didn't I mention before, it might be a fault of the TV station as well. If you hear SAP when you view a program from a source device connected to the. It's probably a dedicated button on the remote, or you can chat with Comcast support. Press the "Exit" button to return to watching television. 4.6 (1,190) 1-5 of 5 Answers. We will not spam you. While watching full-screen video, press the down arrow on your Xfinity remote. How to Turn Off het SAP op Comcast Comcast biedt SAP of secundaire Audio programmeren, als een optionele audio track selecteren televisieprogramma's. Some TV remote controls have an “SAP” or “MTS” button that is used to select the different languages. Answer This Question. If it is not, select the menu option … This tv is in my bedroom and the voice is much louder than the volume of the tv setting.” Asked by carolrey 3 years ago. Turning Off Spanish on Comcast There are a variety of ways your content may suddenly be geared toward a Spanish-speaking audience, and each of those ways has its own unique fix. Name. About three days, I think that I mistakenly turned it on - Answered by a verified TV Technician It is the cable Box that has the SAP turned on for that one channel. Keyword Suggestions. Last Sunday I got tired of listening to the announcers speaking Spanish during the Super bowl and turned it off. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. Suggest a Correction. Choose Main Menu. Search Email. Use the arrow keys to scroll down to and select "SAP," and then press "OK/SEL.". How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. Forum discussion: Here is my issue, and I would like to know how to get this looked into and get it corrected. When pressing the option * 4 times it turns on the the audio guide. To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. “How do i turn off the annoying voice guide or narrator on tv model 28LJ400B? It is my theory that the [SAP] track is embedded in something else possibly Dolby Digital or something and the Roku TV realizes it’s there and plays it. Subscribe We respect your privacy. It doesn't happen during commercials. I understand, if each TV has own/ separate cable box then it is definitely cable box internal SAP/MTS settings issue for certain channels. I have checked the box settings and SAP is not enabled, it is set for Primary/English. Recently we have experienced this issue on Fox (Channel 1013). How to Turn Off the SAP on Comcast | Techwalla. We can't turn it off. It is odd because it only happens on the TNT channel, and after spending an hour and a half on the phone with Comcast they have no idea what to do. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. How to Turn Off the SAP on Comcast 3 How to Turn Subtitles Off on Comcast 4 How to Enable & Disable Closed Captioning on a HD Cable Box 5 How to Activate Roku 6 How to Make Caller ID Apear on TV With Comcast Enter Email for Updates. Press the xfinity button on your remote. Is there simply no sound on that channel, or is there a SAP Icon on the screen on that one channel? Relevance. Make sure the closed captioning is turned on within the menu. Highlight Settings (the gear icon) and press OK on your remote. Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. Visio, maybe 6 years. You may have accidenetly turned on SAP in Spanish. However if a TV show doesn't use SAP, you'll just get silence. To get the full experience on Sony.com, please change your settings to allow JavaScript. You can turn this feature off and on fairly easily. The available options are "English" and "Spanish." Just below that message is the same thing but with Closed Captioning is press select to turn on closed captioning. What exactly is occuring with that one problem channel? How to Turn Off the SAP on Comcast. You probably somehow put the cable box in to SAP mode. How do I turn off SAP? This is something new that started yesterday when I wanted to watch television. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. It's meant for blind or nearly-blind people. The day before everything worked normally. SAP settings for Spectrum . Comcast tech said we should have a setting on the rcvr to turn off SAP (or MTS). Second audio program (SAP), also known as secondary audio programming, provides audio tracks in languages other than the native language that was recorded in a program. User rating, 4.6 out of 5 stars with 1190 reviews. The xfinity button is the rectangular button in the fifth row down on the remote. We purchased a movie (Bombshell) a few months ago. Press "OK/SEL" to enter the Setup menu. Techwalla.com To utilize SAP, the secondary track must be available for the programming, and you must activate the service through the settings menu for the set-top receiver box or DVR provided by Comcast. It allows TV channels to broadcast TV shows with two separate audio channels - like broadcasting a Soccer game with English and Spanish commentators. SAP settings for Xfinity. Don't know why it is on and only on one channel. I can locate SAP in the on screen menus but there is no way that I can turn it off.I have also lost sound on some … SAP settings for Xfinity. It doesn't happen during commercials. Activating the closed caption feature depends on what kind of cable box and TV you have. You need to turn SAP off. That's not the problem. If you want to disable SAP after enabling it, you can do using the same menu options used to turn on the feature. Need to turn off SAP, xfinity. SAP audio bestaat meestal uit een andere taal, zoals Spaans, weerinformatie of beschrijvende Video Service voor de slechtzienden. The best of what Sony has to offer on iOS or Android. Voor Press the "Settings/Menu" button on the remote control to display the Quick Settings menu screen. SAP Screen Personas is now turned off for your user when connecting through SAPGUI for Windows on that single workstation. This is just a theory. No matter what we pick we can't turn the DVS off. Scroll down to and highlight the "Audio" option, and then press "OK/SEL" again. Unfortunately that does not work for my roku. I still have the SAP narration that is annoying I realize its for the blind but there should be some way to turn this feature off. 0 0? One way is to hit the SAP button on your tv... but it may not work. Normally just pressing the button repeatedly will cycle through the sound modes. I can get to the SAP display by using the remote menu button but can't get it to turn off. 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