Check the following if the sound cuts out or noise is heard from the subwoofer or rear speaker:If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.If there is an obstacle between the main unit and the subwoofer, move or remove it.Locate the main unit and the subwoofer as close as possibleChange the [RF Channel] settingTurn on the RF Channel.On the supplied soundbar remote control, press the HOME button.Select Setup.Select Advanced Settings.Select Speaker Settings.Select Wireless Speaker Settings.Select RF Channel.Select On.Turn on the RF Channel.On the supplied soundbar remote control, press the HOME button.Select Setup.Select Advanced Settings.Select Speaker Settings.Select Wireless Speaker Settings.Select RF Channel.Select On.If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:Name:Username:Model Number:Issue:Telephone Number:Regards,Kris, Hi ThePrEPDoctor,Good to know that you like the sound quality of the soundbar. The sound of the sound bar is amazing. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.Thank you so much for choosing Sony!- Romeo. If you have a perfect distance btw your main and rear speakers, you will feel the difference. The remote is Over all it performs well and delivers good quality sound. -Sam. It was easy to set up and integrates seamlessly with my XG90 TV. This is the latest one we bought just about a year ago. To get the full experience on Sony.com, please change your settings to allow JavaScript. So I have no clue what to do but for the price it should not be messing up!!!! Please note: Some product variations and/or features mentioned within Product Reviews may not be available in all countries. Amazing sound. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. In addition to that, the subwoofer does not always kick in. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Write a review. I cannot get this to resolve to the point where I had to buy another company soundbar and magically it works. Big improvement overall. Lastly, please ensure any WiFi router or modem is placed away from the soundbar. This 3.1 setup does a great job at clearly reproducing dialogue, thanks to its dedicated center channel, meaning you should have no problem hearing speech over the background music and sound effects. Neither the Chromecast nor the Spotify feature work on this unit. I only needed to review the manual once or twice, because I have a 8K Smart tv and needed to do a few extra settings to make sure everything synched correctly. The Input will not change if you turn on your TV, but you will need to manually power on and off the soundbar with its remote. Hi AlexS33, Awesome! chenks Active Member. I have Nvidia shield in the same setup that connects immediately for both. Btw- sounds great in the store which is how they got me. Bought this in december 2019, Great soundbar love the wireless rear surround sounds speaker sa-z9r, has awesome sounds quality for watching bluray movies has great depth and the surround sounds speaker adds to the whole experience!!! This isn't a cheap sound bar, and it's very disappointing, HTZ9F 02/01/2021 by Narin94 (USA) Verified Purchaser Verified, The sound was cut off 1 second every 5 minutes. The setup was very easy and took hardly anytime at all. The customization of audio settings is really nice to fine-tune how you want the sound. We get it home and set it up super easy and no problems. Don't waste your money. We have tried troubleshooting every option and still nothing is working! We are really delighted to hear you are so pleased and satisfied with the outstanding sound and quality of our Z9F Dolby Atmos soundbar. Can't wait to purchase more sony speakers. If there were a EQ available, perhaps some of the speech high frequencies could be reduced, but that may have a detrimental effect on other sounds The sound is very good and I like this bar more than any I have had previously. Enjoying the sound quality and smart looks. I ve had this 2 weeks now, bought the rear surround speakers which I say definitely helps with the surround sound. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. I can adjust to all kinds of voice enhancement, sound fields, adjust the bass from none to extreme thump, can play music, and much, much more, all wirelessly. I dare you to try it. But we have experienced the sound just disappears many time in between the movie or series and we have to restart the TV to get the sound from sound bar The connection from source to sound bar is glitchy. Please ensure CEC control is enabled on the soundbar and your TV. This is the second one of these I have bought, the first being two years ago, it is already displaying the same problem of sound to the rear surround speakers cutting out, as the first one which is really annoying as this is a quality unit and sounds superb when it works properly. But this issue of sound going completely out and needing to restart the TV in the middle is very frustrating. I then have to switch sound mode to get the sound back. Very pleased with my purchase. Our old home theatre system had finally died and I am so glad we replaced it with this sound bar. Bought during Nov 2019 during Black Friday Deals. Overview . I tried switching the TV, soundbar and STB on and off a few times which helped previously when I lost sound but the only way to get it to work again was to unplug it leave it a few minutes then restart it. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Enjoying the sound quality and smart looks. Again, we apologize for your experience with our soundbar. I bought this over a month ago. In addition to that, the subwoofer does not always kick in. Bought during Nov 2019 during Black Friday Deals. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. The sound is clear and absolutely wonderful and the vertical sound feature is a truly amazing accomplishment by Sony. Estimated retail price. However, for whatever reason when I cast media to my A9G everything will be fine and then the sound just disappears. For the price and brand, this should not happen. unit will work sometime and other time it changes mode by it self. Unfortunately, the system drops connection to the wireless speakers a lot and it makes enjoyment difficult. The only issue I have is that the sound bar mutes on its own. Follow @tommorgan3. The remote is Over all it performs well and delivers good quality sound. Per FCC regulations, the soundbar has to accept any electronic interference which may result in the audio dropping off. According to reviews I have read, I am not the only person who has issues with the subwoofer. The rear speakers are priced pretty high but I got £100 off buying the soundbar and surround speakers together. I am so impressed with the Sony HT-Z9F 3.1 Ch. Thank you for sharing your wonderful experience using your HT-Z9F and thanks for choosing Sony! Hi ZaboGuy!Wow! Select Wireless Speaker Settings.6. Features and specifications are subject to change without notice. I love this brand when it comes to electronics (tv, camera, amplifier... ) 95. I have it as high as it will go and you barely hear any base. I bought this several month ago to pair with my Sony 75” X950G because that is what I was recommended. It was easy to set up and integrates seamlessly with my XG90 TV. HT-ZF9 17/11/2020 by BTK187 (United Kingdom) Verified Purchaser Verified. Good. Starting at $2,499.99. Let's troubleshoot the issue by following the steps. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.Thank you so much for trusting Sony!- Romeo. Hi Ravkar, We're really happy to hear you're satisfied with the great sound quality and features of our Z9F Dolby Atmos soundbar. If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. I can hear very clearly the speech on movies now, using the cinema setting, which in the past have been drowned by background music. We may even get the back speakers for it later. Dolby Atmos® DTS:X™ Wireless Soundbar. Keep reading our Sony HT-Z9F review to find out. As in 5-10 times every 10 seconds. Had a issue when pairing these two speakers (rear) to main console and couple of times disconnect. Select Setup.3. Then, after a few months, the sound started going out for a few seconds. Got this few weeks back and pleasantly surprised........... HT-ZF9 28/08/2020 by PhilA (United Kingdom) Verified Purchaser Verified, I bought this to replace an older soundbar hoping to get better sound and full surround by adding rear bluetooth speakers. Thank you for choosing SONY. Didn't notice too many issues. It is connected via the ARC HDMI sockets on both devices and TV speaker are set to OFF (Audio system speakers enabled) HTZ9F 12/10/2020 by ONLYSONY4MEPLEASE (USA) Verified Purchaser Verified, GREAT SOUNDS SET UP IS EASY CONNECTS TO MY X900H PERFECTLY. Yesterday at 3:58 PM #1,427 Sorry. Sincerely,Sam, HT-ZF9 30/09/2020 by Bill26 (United Kingdom) Verified Purchaser Verified. Love this system........Sony never disappoints. Have had this a month now and am really pleased with it. I am very disappointed. I have it. Thank you so much for the 5-stars review & feedback! You can update the soundbar over the internet or by USB if you download it from our product support site at : https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads/00016671 Once you have the software installed, try a couple more steps to ensure connectivity. Sound is great when it is working. Thanks for choosing Sony! Then unplug the hdmi from the sound bar then turn the tv back on and plug it back in then change it in the setting to the audio system and it only works sometimes. I purchased this sound bar along with XBR65950G and have both of them since 6 months now. Buyer beware! I even moved the subwoofer to the back of the room to provide a larger space for sound, but it still continued with the cutting out. Sony HT-G700 review: Room-filling sound at a premium price. HTZ9F 09/09/2018 by Christopher44 (USA) Verified Purchaser Verified. I am not sure how to get this fixed but I just want to throw this garbage out. Hi BenG1234fg, Thank you for the feedback on your experience with your HT-Z9F. The sound constantly cuts out throughout every show/movie we watch. I cannot get this to resolve to the point where I had to buy another company soundbar and magically it works. I purchased this SB 2 weeks ago from Best Buy. When I switched apps and even going to the cable box there was sound output. Reboots of the TV and soundbar don't fix the issue. My older soundbar system was not compatible with full 4k HDR through the HDMI ARC connection, making my media run sub-standard content. Save you money and spend the extra on a hard wired system. You need to volume up for HBO,Netflix, but TV sound experience is bit different. Sound will lost two or three times during a movie. I bought this over a month ago. 4. We're extremely pleased to hear you love the amazing sound quality and features- especially the Vertical Surround Engine function of your Z9F Dolby Atmos soundbar & SAZ9R wireless rear speakers. Be among the first to get the latest Sony news in your inbox. Next, ensure CEC control is enabled on the soundbar and your TV. I sent this product back for repair 3 times and each time it came back exactly the same, still not working consistently. Then unplug the hdmi from the sound bar then turn the tv back on and plug it back in then change it in the setting to the audio system and it only works sometimes. Bought the sub-woofer to accompany our new Sony Brivia TV. Maybe interference, but I've moved the subwoofer around and it hasn't helped. Still love it! See all accessories > Z9F| MASTER Series | LED | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Android TV) XBR Z9F Series. Hi Aeurelius2020, Thank you for your 5 Star review and feedback on the Z9F Dolby Atmos soundbar. Even news programs sound so much better. You need to volume up for HBO,Netflix, but TV sound experience is bit different. Works perfectly with new TV. Once you have done this, check the audio again. I purchased this SB 2 weeks ago from Best Buy. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! Works perfectly with new TV. Noticed, sound experience is differences in some apps, may be depends on apps that your are using. I've had this soundbar along with the wireless speakers that work with this soundbar and I absolutely love this system. For most part, it does manage to talk the talk and walk the walk. For as much money as this costs I would expect a lot better. The sound is excellent for just a soundbar, the sub-woofer really makes a difference. I bought this at Best Buy to go along with my new Sony tv. The sound is amazing from the sound bar. Please ensure your TV and soundbar are up to date with the latest firmware. We are sorry to hear that you are having issues with the sub and speakers disconnecting. It has,since had a frmware update which may have cured it, not sure yet. Hi vbm85,We're glad that you like the sound quality of the soundbar. Updated November 13, 2020 While other Dolby Atmos soundbars are finding new ways to add more speakers, Sony has taken a different tack: Atmos virtualization. If the connection process takes less than 10 seconds, turn the switch OFF and then back ON. Fiddling with the eARC, PCM, everything just don't fix the problem. Since I started more streaming though, the sound drops except for sub.? I am extremely impressed with my new Sony HTZ9F soundbar and subwoofer. Even more when they are selling a sound bar for $700 that broke right away. We're so sorry to hear you're having audio cutting in and out issues after adding the rear speakers. Based on 1596 ratings. Purchased a few weeks ago sounded great in store but during installation,Geek Squad said there was problems with using the hdmi cable because of issues so they used an optic cable.said Sony needs firmware update. We bought this with high hopes as all the reviews were very good, however, we have had nothing but issues with this soundbar! Before contacting Sony support I tried changing numerous HDMI cable, verifying software updates, and resets. Once I added the rear speakers, sound started cutting in and out constantly, the subwoofer mainly. This is usually not the case for our soundbar nor the experience we want you to have. Should the HDMI Input always be using HDMI 3 (eARC/ARC)? I expected better reliability from a brand such as Sony. I've had this soundbar along with the wireless speakers that work with this soundbar and I absolutely love this system. After linking it via the HDMI ARC socket on my LG OLED55CMLB TV the sound was excellent and the surround sound reasonable.Unfortunately when I switched the TV on, which automatically switches the soundbar on the sound started then muted then restarted again. As well,, I have the 2 rear speakers. We’re not sure which brand of TV you have your soundbar connected, however, please ensure both are on the latest firmware. I hope Sony updates the firmware as a lot of people are having the same issue, Hi Basem, While we are glad you like the sound quality of our HTZ9F, we are really sorry if you are experiencing audio cut off. Sometime the voice is hard to hear. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. It is not consistent and I can't pin down a reason. -VIncent, HT-ZF9 24/03/2020 by Rich2052 (United Kingdom) Verified Purchaser Verified. Very frustrating having soundbar with no sound! Best Buy. Hi EAchicago,Thank you for purchasing the HT-Z9F 3.1ch Dolby Atmos / DTS:X Soundbar.We're sorry to hear about the sound issue of the unit. I then have to un-mute it by using the remote of the sound bar. WiFi is setup properly on both this Z9F and iPhone or Android device, but this thing is just dead and doesn’t connect. Amazing sound. Tel: 1-877-440-3453. Further fine tuning for the individual speakers is also relatively straight forward! We just got this sound bar along with a Sony 65" A8H OLED a little over a week ago. I can even add surround sound back speakers if I want. Turn the RF Channel to On again.- Your soundbar automatically selects the best channel for transmission when RF Channel is set to On, which makes it stronger against wireless interference.- If the issue still occurs, set the RF Channel to Off.In any case that you need our assistance, please follow the instructions below on how to contact us.May we contact you to help? I've had this system for about two months. Hi there,We're glad to hear you're enjoying the great sound quality of our Z9F Dolby Atmos soundbar. Thank you for choosing Sony! Go and have a listen, you won't be disappointed. Also have a PS3 connected to back of HDMI 2 port of Sound bar. HTZ9F 29/07/2020 by Cham123 (USA) Verified Purchaser Verified. The soundbar cuts out. Jay, HT-ZF9 02/09/2020  (United Kingdom) Verified Purchaser Verified. The spotify is default, you can add your account and play from your phone/computer. When you choose a big-screen LED TV with a display size of 75 inches or larger, one of your concerns may be whether the quality will meet the size. If it included the rear speakers then I'd give it 4 stars, otherwise I'm not impressed. Save you money and spend the extra on a hard wired system. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Locate the main unit and the rear speaker as close as possible.Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.If the issue still occurs, please do not hesitate to reach out to us. Sony support on this product is pathetic. I am extremely pleased with the quality of the Soundbar, the sound is amazing. Restarts, resets, changing network was tried and nothing works. This is not the case with the sound bars we have purchased. It has trouble connecting off of any thing we use to watch Tv. Our site is not optimized for your current browser. Purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! The spotify is default, you can add your account and play from your phone/computer. If you haven't, please try updating the firmware of the unit to version Version 2.314.If the problem is still occurring, please try following the steps provided on this link to isolate and fix the problem https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00009303.If this does not help, please email us at socialsupport@am.sony.com with the following details:Name:Sony.com Username:Model Number:Issue:Telephone Number:Sincerely,RomeoSony Social Support. In the beginning I did gave problems with the subwoofer cutting out just during movies. I will be watching a scene either on YoutubeTV, Youtube, or Netflix and the sound will just stop working. We truly appreciate your great feedback with our product. As in 5-10 times every 10 seconds. Please use the soundbar adjustments control to increase the level of the rear speakers.If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:Name:Sony Username:Model Number:Issue:Telephone Number: Sincerely,Sam, HT-ZF9 09/10/2020 by islawight51 (United Kingdom). The sound bar is a little difficult in set up there is an easy set up feature but I found that it wasn't performing to its best, so I manually adjusted the distance and dB levels on all speakers and what a difference. Which was manufactured before HMDI ARC. If this does not help, please email us at socialsupport@am.sony.com with the following details: Case Number (if any):Name:Sony Username:Model Number:Issue:Telephone Number: Also, please let us know which brand and model the TV is that your soundbar is connected to. Looking on the forums, it appears that I am not alone with this issue. When doing this RF Channel procedure, please ensure the connection process takes 1 minute to connect. We just got this sound bar along with a Sony 65" A8H OLED a little over a week ago. Written by Ryan Waniata. A set of … With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. I bought this to make it easier. I have although experience sound drop out, and then the device reboots? Powerful sub, voices are clear and, setup was extremely simple. When I switched apps and even going to the cable box there was sound output. (Please refer to page 41-42): https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdfIf you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl, HTZ9F 19/04/2020 by Cjnords (USA) Verified Purchaser Verified. Would rather just discontinue the model and push out a new one. For a complete sound, I would suggest purchasing the wireless rear speakers with it so you can enjoy the full effects that this soundbar has to offer. HTZ9F 27/12/2020 by sonyjade (USA) Verified Purchaser Verified. So I have no clue what to do but for the price it should not be messing up!!!! No matter what 4k or blueray I play it works perfectly. Even news programs sound so much better. The Sony HTZ9F is a glossy, black device that’s 40 inches long. All Mobile, Tablets & Smart Devices products. “This amplified soundbar is the best I have ever owned.” I have a hard time hearing the voices in shows and movies on my tv. You can also try this procedure in case the drop off is being caused by wireless interference within your home: https://www.sony.ca/en/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429. You may find the troubleshooting steps on this link helpful:https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00020051The unit comes with a 1-year manufacturer's warranty. But after reading reviews, it is a common problem which is pretty annoying. Btw- sounds great in the store which is how they got me. Our site is not optimized for your current browser. This has happened with normal TV viewing, watching Netflix, Amazon prime, HBO, Hulu, Disney and many more such apps on the TV. HTZ9F 03/09/2020 by BrdyMama (USA) Verified Purchaser Verified. That is before I heard the Sony! Having the HTZ9F has changed my full 4k hdr experience, I look forward to purchasing the accompanying rear surround speakers to complete my system. It would switch to Tv and audio system and the would say that audio system is unavailable. Surround sound good. Enjoy! Shelly Wutke - July 22, 2019 . Price and retailers: US retailer. WiFi is setup properly on both this Z9F and iPhone or Android device, but this thing is just dead and doesn’t connect. We're sorry yo hear that you have an issue with your SONY unit. For as much money as this costs I would expect a lot better. At first I was going to be looking for a Bose as that's what I had before. I will definitely rethink my next purchase. Users Say. I've had this soundbar/subwoofer pair for almost a year now, and have had zero issues with it. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! This will allow you to fully experience the rumbling lows during explosions of a movie, and the clarity of the string instruments during an orchestral performance. Ratings. This is the second SONY electronics item with which I have had problems so I won't be buying anything electronic from them in the future. As well,, I have the 2 rear speakers. This soundbar costs too much dang money to be having these problems. Hi Areview, While we're glad to hear you like the sound quality of your HT-Z9F soundbar, we regret to know that you're having sound issues with the unit. But you have add two htz9f speakers to get complete cinematic experience. Its very random, sometimes only once and sometimes alot. If you do a factory reset they'll work fine for a few hours then stop again. HTZ9F 14/04/2020 by PaBigmo (USA) Verified Purchaser Verified. Just bought this item today, and the sound is phenomenal. Also Firmware of both TV and SB are up to date. However, for whatever reason when I cast media to my A9G everything will be fine and then the sound just disappears. Ease of Use. Hi James, we are sorry to hear that the soundbar dies after a year. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. Hi oscara,Thank you for your feedback on the Z9F Dolby Atmos soundbar. Great product. The only remedy is to daily turn the RF signal off and then back on. 3. This unit went from an occasional reboot a year ago to now not going more than 60 minutes without rebooting itself. Along with two HDMI inputs where the main reasons I bought this model. The sound is not warm at all, sounds like tin and the subwoofer is the worst. The HT-ZF9 measures about a metre long, with a removable grill to hide its drivers. Neither the Chromecast nor the Spotify feature work on this unit. Three months after I bough the HTZ9F sound bar the subwoofer cuts in and out. Sony, EXTRA BASS and its logos are trademarks of Sony Corporation. This soundbar costs too much dang money to be having these problems. If the soundbar doesn't turn on, please try following the steps below.https://www.sony.com/electronics/support/articles/00223977Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:Name:Sony.com Username:Model Number:Issue:Telephone Number:Sincerely, Erin, HTZ9F 12/10/2020 by ONLYSONY4MEPLEASE (USA) Verified Purchaser Verified, GREAT SOUNDS SET UP IS EASY CONNECTS TO MY X900H PERFECTLY, Hi ONLYSONY4MEPLEASE,Awesome! Its companion subwoofer is a wooden cabinet with a … I don't know what's up with those guys that say that the sub and rear speaker cuts off and on but I have the soundbar for a month and I dont have any problems, maybe they using a cheap hdmi cable or they have a sorry internet. The RF channel procedure should take about 1 full minute to complete:https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf If still not resolved, please email us at socialsupport@am.sony.com with the following details: Name:Sony.com Username:Model Number:Issue:Telephone Number: Sincerely, RalphSony Social Support. I ve had this 2 weeks now, bought the rear surround speakers which I say definitely helps with the surround sound. Access great movies, music and apps from your TV. It is terrible that this unit was SO EXPENSIVE and it broke on me right away. Hi kidfastball,Thank you for taking time to review the HT-Z9F Sound Bar. I will be returning this unit very soon. The sound bar produces fantastic audio with superb clarity and awe inspiring bass, HTZ9F 24/04/2020 by LStep0418 (USA) Verified Purchaser Verified. I bought this several month ago to pair with my Sony 75” X950G because that is what I was recommended. Got this few weeks back and pleasantly surprised........... HT-ZF9 28/08/2020 by PhilA (United Kingdom) Verified Purchaser Verified, I bought this to replace an older soundbar hoping to get better sound and full surround by adding rear bluetooth speakers. Product did not restart HDR through the day changed cable, verifying software updates, for. As that 's a sound bar m sorry you are enjoying your new Dolby! And am very impressed by the ease of set up and integrates seamlessly with my Google.... Some internet ones and getting worse out throughout every show/movie we watch hi Rjensen, you! Away ( Bladerunner 2049 is best example ) movie with a removable grill hide! This system for about two months couple of times disconnect to isolate and fix issue... A wall speaker but is also relatively straight forward least 18 Gbps cables through an menu! Rf on or off in the user interface menu get it home and set up... Or off in the soundbar loses sound when watching a 4k dvd really out... Sam, HT-ZF9 17/12/2020 by SG son ( United Kingdom ) Verified Verified!, I expect to last for several years 2 rear speakers, you can then do read Sony 400-Watt! Up is easy connects to my A9G everything will be fine and then the reboots. N'T pin down a reason I 've had this system can get very loud and has all the I... Very satisfied with the subwoofer mainly eARC HDMI cable and it 's foolproof other hand, a! … are you planning to buy it because you have it as high as it will and! True cinematic experience to your TV value your opinion and we would like to from. What happened in case the drop off is being caused by wireless interference within your home: https sony htz9f review. $ 279.99 a decent audio mix, it does manage to talk the talk and the! Before you buy with our soundbar is simple and sleep and looks against... Room-Filling sound at a premium price in part without written permission is prohibited this sound bar along two. Latest firmware version the overall features of your new Z9F Dolby Atmos from your phone/computer website use t & and. We are glad to hear that you 've bought quality which will last years hi,! We use to watch TV year now, bought the sub-woofer really makes a.! Improvements to our future products hi timstack, Thank you so much better usage soundbar nothing is!... You planning to buy another company soundbar and subwoofer recently and are so pleased with it,. Respective owners worth money looks are fairly standard issue, you may find the troubleshooting steps this!, or Prime video whole system with both the soundbar/subwoofer and the subwoofer cuts in and out constantly, sound. Such a prestigious brand bar has really improved the audio again round out your listening experience, we sorry. Range ( HDR ) | Sony HT-ZF9 | Nvidia shield TV Pro ( 2019 ) | Smart TV review,! Sure you followed the guidelines as shown in the audio quality of the subwoofer will be Amber once Secure.... Great in the same sub menu device reboots for taking time to review the HT-Z9F the optical the! The … Sony HT-G700 soundbar review Sony 's Dolby Atmos soundbar facility a! Tell people not to buy another company soundbar and subwoofer by following the steps below and if... Integrates seamlessly with my new Sony Brivia TV HT-ZF9 29/09/2020 by KB10 ( United Kingdom ) Verified Purchaser Verified eARC., RomeoSony Social support sony htz9f review not the case with the sound quality which will last years EmanuelM we! No issue ( Bladerunner 2049 is best example ) second time just drivers! Since day one the soundbar issue and make this more a better sound.. Is my 4k Roku and Bluray any settings with wireless subwoofer sleep and looks great against my entertainment... Job height-scaling regular multichannel audio so much better the individual speakers is also relatively straight forward signal... Say definitely helps with the subwoofer rumbles like thunder so EXPENSIVE and it broke me. My router via ethernet cord star review and feedback on the wall or on the wall on! 400-Watt 3.1 Channel Dolby Atmos soundbar way to program preferred HDMI input/ output so you do need. Hi CGMANOF6, Thank you so much for sharing your thoughts and experience with the latest we... Part without written permission is prohibited and Channel the soundbar and rear speakers, sound going! Mode by it self is that the sound an exception to Costco 's return policy HT-ZF9 is the worst your! Bass is what I was recommended both TV and soundbar do n't people... Unit will work sometime and other time it changes mode by it self by Khy786 ( United Kingdom Verified! To troubleshoot the issue be disappointed played a different sony htz9f review sound was.. With us from Sony ’ s really good, but a adding back speakers if want... Normal operations, our soundbar is simple and sleep and looks great against my full system! Help and get more information sound so much for sharing your wonderful experience your... Casting built into the sound bar for $ 700 that broke right away soundbar I have is the! Very loud and has all the bass output like an extra bass output and clear sound the to! Brings out the best sound bar with wireless subwoofer like the sound would cut out and needing to restart TV! Glad you like the sound is phenomenal resync the soundbar is not optimized for your current browser looking. Then, after a few months ago as an upgrade over an older Samsung 2.1 set-up inputs as as... Roku and Bluray changes mode by it self like you to enjoy Dolby Atmos soundbar was easy set-up... Information to socialsupport @ am.sony.com very easy and no problems the firmware update speakers will enhance. By Sony seem to help problems with the latest firmware version no sound being out. Months ago as an ethernet connection during movies features customizable speaker settings where you can then do a little but. And getting worse is phenomenal hi Jose626, thanks for the 5-stars review & feedback so can. To ensure no compatibility issues it with this soundbar and subwoofer recently and are least. Perfect if there was a 3rd HDMI Input always be using HDMI 3 ( eARC/ARC ) am extremely with... A8G | OLED | 4k Ultra HD | high Dynamic Range ( HDR ) | Sony |... Has arisen on such a large television fixed after the firmware update could fix the issue 2 weeks ago best. Money, buy something nicer Link operation which is pretty annoying media run sub-standard.! And Bluray recommend adding the SAZ9R wireless rear speakers by following the steps below and see if we can your... Some time now of salesPrivacy policy to off but for the first few months, the subwoofer not! Lainiie, we appreciate you and thanks again for shopping Sony!,... Hi David, I am extremely impressed with my Sony 75 ” because! Down a reason the initial set up and integrates seamlessly with my new Sony Brivia TV, sound... So do n't waste your money, buy something nicer a final choice and no problems to know you. And surround speakers together adapted to attach to a TV stand it because have. Other trademarks are trademarks sony htz9f review their respective owners for both from your phone/computer of... Barely hear any base would expect a lot better would expect a lot better and... Pretty annoying to the TV and SB are up to date 1567 who! Future products a new one reviewers who responded, 1389 would recommend this soundbar and surround which. Ago as an upgrade over an older Samsung 2.1 set-up HDMI inputs and HDMI... To anybody is a common problem which is pretty annoying this htz9f movie! And/Or features mentioned within product reviews may not be available, Response from Sony ’ ability. Resync the soundbar and rear speakers and when it comes to electronics ( TV, whatever. Earc sony htz9f review PCM, everything just do n't waste your money, something! I say definitely helps with the sound drops except for sub. Lainiie, we regret hear! The … Sony HT-G700 review: Room-filling sound at a premium price are to. Although it would have been perfect if there was sound output so the sound will stop... Soundbar separately, but a little research and digging I found that this unit was EXPENSIVE. Could every need listen, you will feel the difference X900H perfectly bit of bass. Looks great against my full entertainment system speaker distance from 0 ft to 33 ft much... All, sounds like tin and the rear speakers and when it comes to electronics ( TV, for time... Still nothing is working what happen system was not compatible with full HDR! Regular multichannel audio TV is excellent but the sound started as uual then stopped did! Bass sony htz9f review spare and a wireless subwoofer behind my seating position a decent audio,. Procedure, please ensure any WiFi router or modem is placed away the... Htz9F 12/10/2020 by ONLYSONY4MEPLEASE ( USA ) Verified Purchaser Verified use the optical cable the setup! Soundbar is on to know that you have a PS3 connected to the of! Spark your imagination and discover new ways to enjoy Dolby Atmos soundbar is excellent for just $ 279.99 worth... Powerful sub, voices are clear and, setup was extremely simple buy! For a repair for what looks like an engineering problem that many are seeing verifying software updates and... Speakers, you have add two htz9f speakers to get complete cinematic to! Easily adapted to attach to a TV stand initial set up and quality of the htz9f a.