Curbside Services are available at all 12 of our community libraries Tuesday through Saturday from 11 AM - 4 PM, except during holiday closures. The Public Libraries of Saginaw’s new “Click & Collect” feature will make picking up items easier while library buildings are closed to the public. The librarians and educators we serve are much more to us than customers as well. If you make an appointment and there are no holds ready to be picked up, the appointment will be cancelled. Once you’ve been notified that your holds are ready, call your local ImagineIF location listed below to arrange for pickup. All other Oxford County libraries will be closed until at least Jan. 4. The products she and her team have developed, including classroom games, learning centers and professional development resources, have garnered 46 industry awards for excellence in education. At that time, we will convert your temporary e-access card to a permanent library card. Holds may take slightly longer than expected. Be clear with patrons about whether or not you are accepting returns at this time or if you’d prefer they keep materials until the extended due date. As you move to this next stage, consider the number of staff members you’ll have available to manage curbside pickup services, along with what services you feel most comfortable with. You may need a tent or covering to keep materials safe from the elements if they are staged outside. Mid-Columbia Libraries' Benton City Branch For pickup, call: (509) 737-6317 Then, you can leverage all your traditional channels, such as your library’s website and social media pages to promote your curbside pickup services. Save my name, email, and website in this browser for the next time I comment. Additional services, including copies and faxes are also available while our buildings are closed. The Library will ensure that customers do not accrue fees for materials during this time. As stay-at-home restrictions lift in areas of the country, some libraries are planning to resume or start curbside pickup services. ), The hours that library curbside pickup will be available, How far in advance they need to request items and schedule pickup, How to arrange a time for pickup (remind patrons that they must be on time to ensure interaction with others is limited), The location where they will find their items for pickup or the protocol for staffed pickup, How to arrange for drop-off of items for patrons without transportation, The extended due dates for items and whether you’re accepting returns in your drop box or would prefer that patrons keep materials at home until the due date, Whether or not fines will accrue for items already checked out or after your extended due date, Whether you are accepting returns and how you will disinfect returned items, A statement that you are not accepting donations at this time, That you reserve the right to refuse service to anyone who jeopardizes the safety of your staff and/or patrons. Start with procuring personal protective equipment for staff, including masks, gloves, and hand sanitizer. To avoid hold requests on quarantined materials, items should not be checked in until they are released from quarantine and are available again for checkout. Explore products that will help you provide library services to your community while ensuring patron and staff well-being. Librarians ask for your patience as they maintain cleaning schedules and physical distancing as library staff gather items for pickup. Mon-Fri, 10am-6pm The Institute of Museum and Library Services suggests following the Centers for Disease Control’s recommendation of a 24-hour quarantine. For those libraries offering this service, we’ve created a checklist to help you manage your services while keeping staff and patrons as safe as possible. You can open curbside pickup to books only, or you can include other types of media. You’ve probably already been offering your community valuable services remotely. Using curbside pick-up, you will be asked to verify your address and provide photo ID. Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. If your library offers STEM kits, early literacy kits, or similar items for checkout, think about the resources you have available to clean and manage these materials. Library Closed. Reply. Have a staff member answer or track message requests on your phone line or a specific email account. What time may I pick up my items? COVID-19 Information for Wisconsin Public Libraries, Wisconsin Department of Public Instruction. Note that many curbside pickup procedures will vary by library, and are not covered on this page: Tracking method for scheduled pickups Simply browse our KentLINK catalog and request the item(s) that interest you. The Baden Branch Library offers walk-up curbside service on Wednesday-Thursday (2-6 pm) and Friday (11 am-2 … Consider offering book bundles with consumable take-home activities instead of circulating your standard kits. Please Note. You’ll also want clear signs in your pickup area, including signage on your booktrucks or bins stating the protocol for pickup. Curbside pickup of library materials placed on reserve will be available at the Accomac library Monday to […] Enter your car’s make, model and color. Use tape to designate stations and ensure social distancing. Mid-Columbia Libraries' Basin City Branch For pickup, call: (509) 269-4201. Our staff will retrieve the item(s) then notify you via email when they are ready for pick up. The Ask a Librarian call center will also operate during these hours. Curbside pickup is available during the following times: Monday to Thursday 9:30 am - 8:45 pm. If your state is looking at reopening closer to summer, you may want to extend due dates until then to discourage unnecessary patron travel and interaction. While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. Once your requested items are available, you will receive an email or text message to let you know you can come pick them up during our curbside pickup hours (see below). Kalispell Sat, 10am-3pm A staff member should then bring materials out to the table. Whether you’re limiting contact or planning for contactless pickup of materials, you’ll have safety issues to take into consideration. 7:05 pm You will receive a notification from the library that you have items available for pickup. All other returns should be placed in the book drops around campus. Call 892-5919 to pick up your holds, Bigfork Materials must be requested in advance. Tues-Wed, 12-6pm Curbside Service At 5 Cobb Libraries Closed Jan. 5 For Elections - Marietta, GA - Curbside pickup service at five library campuses within the Cobb County Public Library system will … The Library is closed to the public until further notice. If your library sends out a press release about your services, include this information to reassure your patrons that you are following CDC guidelines for safety in handling materials. How long you let patrons keep materials could depend on the trajectory for reopening in your state. Instructions for pickup and hours can be found here. Curbside Pickup In order to provide the best service possible while maintaining the safety of our students, faculty, and staff, the SU Libraries are happy to announce our Curbside Pickup program. Staff is available to answer phone calls, answer reference questions, look up items, and place holds or renew items. Call 758-5818 to pick up your holds, Columbia Falls Decide whether you will require patrons to show IDs, will rely on them giving you their name, or will allow them to pick up items on their own for contactless delivery. Curbside Pickup Service Locations and Hours Curbside Pickup Service is available Tuesdays, Thursdays and Saturdays - noon to 6 p.m. at: The restrictions do not impact libraries and our Curbside Pickup Service will continue for patrons as scheduled below. Curbside Pickup. When you arrive, park in one of the designated Curbside Pickup parking spots at the southeast corner of the library building. To prepare requests, have staff pull the items, check them out to the user’s account, bag them, attach a slip with the patron’s name on it, and get them ready for pickup. Please DO NOT make a curbside appointment until you have received a hold notification from the library, saying that your holds are ready for pickup. If you are accepting returns, provide the protocol (i.e., accepting them in the drop box and/or allowing patrons to return items during your curbside service hours). COVID-19: Safety Tips for Reopening Your Library. Place flyers advertising these services in patrons’ bags. The Coy Public Library will be offering ONLY curbside pickup until further notice due to the substantial spread of COVID-19 in our community. Curbside pickup items will be held for three business days Only items owned by North Branford Public Libraries are available to request If you’re not comfortable using our online catalog or if you’re not sure what to read next (or watch or listen to), please call us for suggestions! Montana Web Design by Bigfork Web Development, Inc. Curbside pick-ups for library materials are available at library locations across the metro. To pick up held items, you'll need to register for a 30-minute timeslot with your name, phone number, library card number and a few details. ImagineIF Libraries now offers curbside pickup of materials currently reserved for customers. preliminary research indicates that COVID-19 can survive on surfaces for up to three days. The Warren Public Library is now offering curbside pickup of library holds and requested items at all library locations. If users will be driving up, have them show you their ID through the car window, open their trunks, and place their bagged materials in their trunks. Once your requested items are available, you will receive an email or text message to let you know you can come pick them up during our curbside pickup hours (see below). Thank you for the kind words, Dorothy! Also include the following: Curbside pickup also offers you the opportunity to advertise your other services. Signs will direct you to our curbside pickup zone. Liz is passionate about promoting literacy through her work and the work of others. In your communication about your services, ask patrons to be specific about the items they are requesting. Library staff also asks customers to follow library procedures designed to keep 6 feet of distance between people at all times. Sunday 12:00 pm - 4:45 pm. Some libraries also require appointments for specific services and access to resources like … Learn More > Wi-Fi Connection. University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. Curbside pickup continues to be available at all locations. The patron should wait until the staff member is back inside before collecting their belongings. Look for items that are available now and place a request. Liz Bowie Curbside Service FAQs. Outdoor wifi is available in the parking lots. What is Curbside Pickup? Use bins or booktrucks or repurpose tables from other areas of the library. Schedule a Curbside Pick-up appointment online. Curbside pickup is by appointment. Wed-Fri, 10am-5pm May 26, 2020 @ (See also: more library services.) Set your own pickup appointment, or call the branch and we can help you get set up. Get started by visiting the library catalog. If you are asking to see IDs, ask patrons to place their ID on the table and move back 6 feet. Sat, 10am-1pm Learn More > Wi-Fi Connection. Discover access to eBooks and learning resources for all ages, as well as unique virtual programs on YouTube, Facebook and Instagram, such as Virtual Trivia Night, Early Literacy Classes and STEAM (science, technology, engineering, art and math) activities on our At Home With ImagineIF page. Create a Google Form or online signup where patrons can request items and pickup times. Curbside pickup is by appointment. Thurs-Fri, 10am-5pm There are several ways you could have patrons request materials. Thanks for your patience and understanding while we navigate through this difficult time! The library is encouraging patrons with smartphones and tablets to download the new VLC Member Libraries app and use its Click & Collect feature for curbside pick-up at Hoyt or Zauel libraries. As stay-at-home restrictions lift in areas of the country, some libraries are planning to resume or start curbside pickup services. Washington […] Call during Curbside hours only please. They will reopen for curbside options, the county said in a release. Much more than my favorite book tape people. Adhering to the Flashes Safe Seven principles, Curbside Pickup @ University Library allows you to check out materials via a contactless service at the Kent campus. This service is available for current University of Toronto students, faculty, and staff. Once your library items are ready for pickup, simply schedule your pickup appointment online, over the phone or through the myLIBRO app! The patron should wait until the staff member is inside before collecting their belongings. For walk-up patrons, use bags with handles on both sides and try to only touch one side while the patron touches the other. Ingersoll and Tillsonburg libraries will launch their curbside on Dec. 29 and 30 from 11 a.m. to 3 p.m. in Ingersoll and 11 a.m. to 4 p.m. in Tillsonburg. Hours for all locations (with the e xception of South Mountain Community Library:. Ask patrons to stay in their cars until the staff member has gone back inside. Have patrons put items on hold by logging into their library accounts and then calling or using your library’s calendar system to arrange a time for pickup. What services are and are not available (books, DVDs, printing, faxing, interlibrary loan, etc. For non-MCFL libraries in Marin, please visit their websites for details of curbside services offered.. All branches are currently closed to … Curbside Pickup We are currently offering curbside pickup at our Gibson, Green Valley, and Paseo Verde locations. It’s a no-contact way to request materials, schedule a pickup … Table Pickup You may park in any space NOT marked for Trunk Delivery. You can also have patrons call when they arrive at your library and then wait in their cars for a staff member to place the items on a table. You’ll also want to consider their replacement value if you plan to extend due dates and they have the potential to not make it back to your library. Curbside pickup for holds is now available at all libraries, Monday–Saturday, 12–6pm on days when your library would normally be open. On Monday, May 4, 2020, Fort Bend County Libraries re-launched the Books & More!Curbside Pick-Up service during limited hours. Deaf and hard of hearing customers may access their holds and set a pickup time via asklib@imagineiflibraries.org. Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. Curbside Pickup Details & FAQs The following services will be unavailable until further notice: Public Computer/Printing Sessions, Copying and Faxing Services, Public Browsing and Checkout. Temporary e-access cards can be used to check out up to 5 items. Once your library items are ready for pickup, simply schedule your pickup appointment online, over the phone or through the myLIBRO app! Curbside Service is now available at all branches for holds pickup and returns, during curbside hours. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. Holds may take slightly longer than expected. May 13, 2020 @ The University Libraries are offering curbside pickup of library materials, equipment, and TLC Specialty Printing (posters, etc.) Look for the Curbside Pick-up table outside of the library. 9:12 am Walk Up Holds Pickup Your holds will be available at the front entrance of the Library. To pick up held items, you'll need to register for a 30-minute timeslot with your name, phone number, library card number and a few details. Are you delivering virtual programming? The University Libraries offers curbside pickup service for Penn State students, faculty, and staff, and PA residents registered with the library while our physical spaces remain closed/have limited access. Reply. Click the “Curbside Pickup” button. Requesting resumes on January 7. This program allows patrons to request items from our collection and pick them up without needing to come inside or have any in-person interaction at all. Use an online design tool like Canva to create printed and digital flyers quickly and easily. How does curbside pickup work? You must present your library card or photo ID to receive your materials. December 31, 2020 – Closing at … You’ll also want to think about whether to renew items that are already checked out or if fines will accrue on items that don’t make it back by your extended due date. – As COVID-19 cases increase on the Shore, Eastern Shore Public Library will return to curbside pickup by appointment beginning Tuesday, December 8th, 2020. Designate specific booktrucks or bins for returns, and learn more about the recommendations for quarantining books in “How to Quarantine Public Library Materials.”. You may also wish to disinfect materials that can be wiped down when taken out of quarantine. Online reservations are not accepted for same day pick-ups. As COVID-19 cases spike again in Gwinnett, the county libraries are preparing to switch batch to curbside service only to keep patrons safe while still providing access to materials. It does not supersede the rules and recommendations of local authorities and the Centers for Disease Control and Prevention. Offering ask-a-librarian services? Her background includes editorial management and product development of innovative and time-saving tools for schools and libraries, with an emphasis on Common Core, literacy and math. Disclaimer: This article is for educational purposes only. Pick up day/time. Curbside Pickup Alert: Curbside Pickup will be closed from 12/23/2020 - 1/18/2021 - Expected to Resume 1/19/2021. Prepare a holds area that is close to your exit to stage your bagged requests. Apply for an e-access card here. We are also accepting drop-off of UMD Libraries issued equipment, media, and items needed for Course Reserves (please use notes field for anything other than pickup of library books and media). Include directional signage and barriers, such as traffic-control ropes or cones to direct the flow of traffic. Deaf and hard of hearing customers may access their holds and set a pickup time via. Depending on the number of staff and the size of your library, you may want to consider using two-way radios to ensure staff members are able to communicate while safely distancing themselves. If you have multiple items, label your carts with the letters A–F, and so on, and sort the items on the carts by last name. The table should be disinfected after each ID is removed. Then, patrons can exit their cars and pick up their items. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. Make sure you have clear directional signage in parking areas that includes the phone number patrons can call for information. You’ll also want to decide whether you will allow patrons to pick up materials for others who may not have transportation or are housebound. For those libraries offering this service, we’ve created a checklist to help you manage your services while keeping staff and patrons as safe as possible. While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. How does it work? Visit Carnation's location page for hours and other details.. Close When you come to the library, look for the curbside pickup signs in the parking lot. If you have the resources, instruct patrons who do not have transportation to follow the request procedures and also call or email you to arrange drop-off services. Patrons who would like to take advantage of curbside pick-up service must reserve online at least 24-hours in advance or call their local branch to schedule a pickup time. In the JCPL app, click “I’m here.” Curbside Pickup. Curbside pick up will be available at any branch, starting Monday, December 14. Placing your holds, waiting for them to arrive, and scheduling your pickup in advance gives us time to process and leave your items outside the building so you can simply grab and go. Liz is the Marketing Content Manager for Demco. To request contact-free curbside pick-up, please call (715) 394-8860. Pickups begin on January 4, 2021. Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. Places that have stayed open, such as gas stations and grocery stores, are another great place to advertise your services, along with the library’s own windows and doors. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. Click the link in the text to let us know you are here. Library customers are encouraged to keep their currently checked out materials until June 1st so book drops are not flooded with returns. You may wish to extend this quarantine time to 72 hours, as preliminary research indicates that COVID-19 can survive on surfaces for up to three days. How to Quarantine Public Library Materials. Your items will be ready in a labeled bag, already checked out to you. Minimal Contact: If you have numbered spaces in your parking lot, assign a time and parking spot when you gather patron requests for items. © 2021 ImagineIF LibrariesFlathead County, MontanaMontana Web Design by Bigfork Web Development, Inc. Be prepared for multiple cars parking or lining up to pick up materials. No Contact: Arrange items in bags on tables, booktrucks, or carts or in bins with patrons’ names on them. Curbside Pickup and Curbside Pickup 2 are in the same location. The staff member can check the ID and return with the materials. Service Hours Monday–Thursday 10:00 AM–7:00 PM @Ridgway Memorial, Hillview, Lebanon Junction & Mt. We are happy to now be able to offer curbside service at all of our locations. For patrons on foot or without a mobile phone: Ask that they call before they come and stay back a distance of 6 feet from the table when they arrive. Curbside Service is available at 16 Phoenix Public Library locations (South Mountain Community Library customers may pick up their held items at Ocotillo Library) during the following hours.. Step 6: Staff will meet you to complete your transaction. Step Four: Pick up your items during your appointment time. Mon-Tues, 12-6pm Library users cannot enter the buildings until further notice. Table pickup will be available in library vestibules. Our curbside service will operate as before. The American Library Association recommends a 24- to 48-hour quarantine of books. Curbside service hours are Tuesday-Friday (1-6 pm) and Saturday (1-5 pm) at 16 branch libraries. Also contact your local Chamber of Commerce, radio stations, and newspaper, as well local healthcare facilities to help you get the word out. Contact-free curbside material pick-up will still be available. Request a minimum of 24 hours advance notice to pull items. Curbside Pick-Up service is available at ALL locations. Pick up anything you can check out—and more! If you are interested in sharing your ideas and programming tips on Demco’s Ideas and Inspiration blog or have ideas for topics you’d like to see covered, contact Liz at, The Institute of Museum and Library Services. Can-Do Video: Curbside Pickup; Staff will checkout your items (with clean hands) and package them for pickup. Eligible users may schedule appointments for curbside pickup between 9am - 5pm, Monday through Friday. Document your process and make sure all staff members know and understand the process. Pickup times should be in at least 15-minute intervals to try to eliminate any interaction between patrons. Friday & Saturday 9:30 am - 5:30pm. This service is specifically designed for patrons practicing social distancing during the COVID-19 period. You’ll also want to decide the maximum number of materials each patron can check out — 10 items might be a reasonable limit. Advise staff to remove and immediately wash clothes (and masks, if washable) at the end of their shifts. Curbside Holds Pickup Staff will deliver your holds to the trunk of your car by appointment. If you are unable to schedule an appointment online, please call the library. No appointment needed. Sat, 10am-1pm This service is only for adults 18 and up. Curbside Pickup We are currently offering curbside pickup at our Gibson, Green Valley, and Paseo Verde locations. When you call to request your items, staff will check them out to you and give you instructions for pickup. For the specific days for each library, please see below . Call 837-6976 to pick up your holds. Curbside to Go holds pickup now available at the Carnation Library. Is only for adults 18 and up curbside holds pickup your holds are ready, call local... My name, email, and place a request consider repurposing curbside pickup for libraries book to. 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