We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. Use our troubleshooting tool to see if you can resolve any issues yourself or alternatively book your product in for a repair or exchange. Lumens: 250lm x 3 Wattage: 5.5W x 3. We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. SG. Philips Hue offers a wide range of smart light bulbs, lamps, fixtures and accessories. • Philips Hue Light Bulb • Philips Hue White Ambiance • Philips Hue LightStrip • Philips Hue Go You means the purchaser or the original end-user of the Goods;. Please try again later. Dimmable: YES (via app/remote) CCT range : 2200 - 6500K. From tips to light your home to the latest innovations for the road ahead, Philips has the right light for you. For consumers. You Can't Reliably Control Your Philips Hue Bulbs . Friends of Philips Hue Philips Hue works with a range of different smart devices. Contact Philips. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. You can also contact our Consumer Care Team regarding the above products. Ambiance; Entertainment; Daily Lighting ... Samsung Smart Things; Support Warranty. If not, please select the correct country in the upper right corner of this website, select your product and open or download the warranty statement again. Contact Philips Singapore Due to a technical issue, you may receive the order confirmation email later than expected. Philips Hue Account. philips easykey 9200; philips easykey 9100; philips easykey 7300; philips easykey 6100; philips easykey 5100; dealers; contact us; faq; register warranty Sign up to hear from us about products and promotions, *Discount is only applicable with a min. A localized version is available for you. Philips Hue support. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. If you offer your product for service in Singapore, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. Singapore 319763 . More from Signify. Philips products are designed and manufactured to the highest standards and deliver highquality  performance, ease of use and ease of installation. Your statutory rights are not affected by the terms of Philips International warranty. Enter the world of. If available, you can find the addresses of the service centers on this website. non-stop use in a commercial environment. Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Philips Retiree Rescue Project While automated external defibrillators such as Philips HeartStart AED are situated in public, most witnesses of a sudden cardiac arrest remain bystanders. Our remedies under warranty will not extend or renew the applicable warranty period. This limited warranty does not affect the Consumer’s statutory rights under law. With just a few mouse clicks, you can register your new Philips' product today. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. Newest products, latest trends and bestselling items from Singapore, Japan, Korea, US and all over the world at highly discounted price! You are now visiting the Philips lighting website. The possibilities are up to your imagination. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of this website. View Entire Discussion (15 Comments) More posts from the Hue community. - Your product serial number or production week as indicated on the product. Philips On-Site Repair service is applicable for Products purchased in Singapore from Philips or Philips authorized distributors and retailers. TP-Link Emulators. Philips hues come with a number of variations. Dimension: 480 x 90 x 109. All warranties, conditions or other terms implied by statute or common law (including any warranty of satisfactory quality merchantability or fitness for a particular purpose) are excluded to the fullest extent permitted by law. Our lights use up to 80% less energy than conventional bulbs. Other Philips products; Warranty and ... For consumers. 4 years ago. Warranty. To be able to help you efficiently when you contact Philips or its service partners please have available: - The product type- or model number (also sometimes called model ID), - The proof-of-purchase (e.g. Laden Sie sich hier die Bedienungsanleitung Ihres Gerätes herunter. Home Luminaires Warranty Policy. Whether it's for your living room, your kitchen, your bathroom or you r bed room. Email us. During the warranty period, Philips or its authorized service provider will repair, free of charge, parts and modules of a materially defective Product with new or refurbished parts, and return such Product to the Consumer in working condition. Philips Enterprise virtual care portfolio combines leading technology and data-driven population management with clinical expertise and a proven programmatic approach to deliver results. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). Buy Philips Hue 2M Lightstrip plus in Singapore,Singapore. If you require service but you lost your proof-of-purchase or the retailer is unknown to Philips (e.g. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. defect not found). o Product is found to be tested within product specifications (i.e. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. Philips Hue Singapore - Shop for best Philips Hue online at www.lazada.sg If you encounter any difficulties with the use of the product, we recommend that you first consult the user manual and the information on our website. Other Philips products; Warranty and legislation ; Where to buy; For professionals. Your statutory rights arising from applicable law are not affected by this voluntarily provided manufacturer’s warranty. All rights reserved. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. I have two BR30 downlights, which have gone into a partial failure state. Qoo10 - Philips Hue Search Results : Furniture & Deco,Small Appliances,Smart Tech Items now on sale at qoo10.sg. How to add a Philips hue light to the Deco network? Email us. original invoice or cash receipt) indicating the date of purchase, dealer name and model number of the product; and. Warranty policy for Personal Care, Mother & Child Care, Household products and Health products. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories. You are now visiting the Philips lighting website. We check over 130 million products every day for the best prices. Products returned without valid proof of purchase or which proof of purchase has been altered or made illegible, shall be excluded from the limited warranty. The warranty does not cover losses consequent in nature, including but not limited to loss of data or loss of business. Sie haben die Unterlagen zu Ihrem Philips Produkt verloren? There are currently no items in your shopping cart. Bring your smart home to life with the most connected light in the world. Kein Problem. Philips contact details can be found on this website. Dear customer, Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. Smart Home. - If repairs or product modifications have been carried out by unauthorized service organizations or persons. The Philips Warranty does not apply if: - The purchase documents have been altered in any way or made illegible. Feel at home with the right. Blender Jar, Vacuum Hose, Juicer lid), - In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or the support section of this web site for additional support, before contacting Philips or your dealer. Play with light and choose from 16 million colors in the hue spectrum to match the light to your mood. Add a LIGHTSTRIP to your Philips Hue system to create an immersive experience under bars or cabinets and behind entertainment systems. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. spend of $100, and not applicable to HD9860/91, HX9924/46, SP9860/13, PSG9050/26, EP3246/70, FC6904/61, GC350, and GC362 . If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. 5 Remove Philips Hue Bridge from Connect Home and re-add (last resort) a. Unplug the Hue Bridge’s power cable b. - Product with model name, serial number or production number removed, altered, is illegible or appears different from the Product type certified. Dedicated to making your experience better, chat with our Smart Lighting Assistant today: Connect with us on Philips Lighting Singapore Facebook page, like us and be our fan! 5 Year Warranty. See all products. This product is specifically designed and developed for domestic use in normal conditions and operation only. If any defect due to faulty materials and/or workmanship occurs within the warranty period, Philips will make arrangements for a free of charge service. GPL Code Center. 1. If you do not receive it within 48 hours, please contact us. - To third party applications used on- or with your products. The contact details can be found on: www.philips.com/lighting. Support. LIMITED WARRANTY . If the product is no longer within its warranty period, you can contact the nearest authorized Philips Service Centre directly. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps View information Philips products are designed and manufactured to the highest standards and deliver … ... laid down in the user manual. For some product categories a partner company of Philips is the warrantor of the product; please check the documentation supplied with your product. Philips Hue Account. Philips Hue is not just a smart bulb, it's a smart lighting system. o Usage of wrong electrical supply/voltage. In case the retailer is unknown or the product was purchased from an unregistered seller e.g. product mounted to the wall at elevated heights) and is not responsible for the cost of providing access to any Product by whatever means necessary for the purpose of carrying out repairs in the event the location or position at which the Product has been installed, renders it un-accessible for repairs to be carried out. The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or loss of business. Philips Hue support. Select country. The smart lights, Hue Bridge, and smart controls will forever change the way you experience light. Philips Hue Account. 5. Enjoy $30 off* your next purchase at the Philips online shop Register an eligible product for warranty coverage and easy access to product support Be the first to … - Product that has been damaged due to installation, repairs, alteration or modification by unauthorized service organizations or persons. Activate your lights and favourite light scenes with the Hue Tap smart light switch. - If the product does not function properly because it was not originally designed, manufactured or approved for use in the country where you use the product, which might occur when you imported the product. More from us. 7. - The defect is caused by abuse or misuse of the product or by environmental conditions that do not conform to the recommended operations of the product. I can easily unsubscribe at any time! Philips lighting is a global market leader with recognized expertise in the development, manufacturing & application of innovative (LED) lighting solutions. More from us. Site owner. Sometimes your Philips Hue bulbs appear to connect seamlessly, but when you try to control them, they don't work properly. Warranty. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. On Samsung SmartThings home screen, tap Philips Hue Bridge > tap More (3 vertical dots on the top right) > Edit > Delete device c. To re-add, tap + on the home screen > Add Device > Philips Hue d. The warranty excludes, or does not apply: - If the proof-of-purchase has been altered in any way or is made illegible. accessories) after 7 days from the original date the product has purchased. Contact Philips. Contact Philips. Philips will retain defective parts, modules or equipment. The warranty period starts on the date of purchase as stated on your proof-of-purchase and expires at the end of the period indicated in the section “Warranty period” below. Hue Bridge. Find out more . 5. Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. TV cable, satellite or internet), faults on the subscriber's or the correspondent's line, local network fault (cabling, file server, user's line) and faults in the transmission network (interference, scrambling, faults or poor network quality). The Philips warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions. - The product is being used for a commercial purpose. Philips LED lights come in a wide variety of shapes and sizes. View all LED light bulbs. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. ©2018-2021 Signify Holding. For professional, Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply.). Choose the right LED light. The Hue Bridge is an essential component to a personal Philips Hue smart lighting system. Singapore... Home; Suggestions. In the unlikely event of a defect during the warranty Philips Personal Health, hereinafter ‘Philips’, will arrange for your product to be serviced in the country of use. Are you looking for support relating your Philips Hue products or Apps? Die Philips Garantie umfasst nur elektrische bzw.elektronische Produkte (im Folgenden „Geräte“ genannt). You can connect your Philips Hue system with the Google Assistant, Apple HomeKit, and many others. If a repair is not possible or is deemed uneconomical, Philips may agree to replace the product. - The product is defective due to wear of parts, which are consumable parts by their nature. Our remed ies under warranty will not extend or renew the original applicable warranty period. Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. Philips Hue is personal wireless LED lighting. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. Philips (Philips GmbH, Röntgenstraße 22, 22335 Hamburg in Deutschland bzw. 3. Sorry, your subscription to our newsletter failed. Monday to Friday 09:00 am to 5:00 pm. To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. Singapore - English. Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). For consumers. The Philips Warranty does not apply if: - The purchase documents have been altered in any way or made illegible. Our remedies under warranty will not extend or renew the original applicable warranty period. Press room. (, Track your Pregnancy with #1 Pregnancy App Worldwide. Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand; and Updated 07-07-2017 05:51:42 AM 24651. For consumers. For professional products the warranty terms of the sale- or purchase agreement applies. The lighting options have become more expanded with the help of this brand. For On-Site Repair service, Philips shall not be obliged to install, dismantle or otherwise work on any Product that is not on ground level (e.g. Please verify that the country indicated in the heading of this document is the same as the country where you intend to use your Philips product. To obtain service within the warranty period, please contact your dealer or the Philips Consumer Care center. replacement filter), Water dispensers and drink makers (excl. Home Products ... Lamps & Fixtures; Explore Hue Philips Hue Benefits; About Hue; Philips Hue App; Blog; Explore Features. Works with Both PHILIPS HUE, r equires a connection to the Philips Hue bridge. Singapore... Home; Suggestions. IMPORTANT – you are required to show valid proof of purchase (Invoice if required), which must identify dealer’s stamp, the location of purchase, date of purchase, product model and product serial number clearly. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps, Philips products are designed and manufactured to the highest standards and deliver, This document only applies to consumer products. The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. Suggestions. We or us means Philips Electronics Australia Limited ACN 008 445 743 or Philips New Zealand Commercial Limited NZBN: 9429041782170, and our contact details are set out at the end of this warranty;. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Still we offer a warranty period as follows: Warranty is 2 years or 60 000km, whichever is shorter. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. *Philips values and respects your privacy. - Carry-in Repair – applicable for Personal Health products, unless otherwise stated. To check the warranty policy, period and terms for your product, please choose between below categories. Philips APAC Centre Level 1. Please read the, Selected products Requires the Hue … - The product has been damaged - including but not limited to damage by pets, lightning, abnormal voltage, water or fire, natural disaster or transport accident. Philips’ obligations under Clause 1 are limited to the repair and replacement of defective Product. Philips Electronics Singapore Pte Ltd (“Philips”) hereby guarantees to the original retail purchaser (“Consumer” or “You”) that its Personal Health products (“Products”) are free from defects in material, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. 1. 488. Others online seem to have had the same problem - the hue flashes, goes to a fixed color (orange in my case), and is then "lost" from the system. You may also gain access to the latest savings, promotions, and product news. Support. These limitations shall apply notwithstanding the failure of the essential purpose of any limited warranty. Call us 8008523328 . Philips total liability for any damage or loss relating to or arising out of the purchase or use of the Product, regardless of the type or cause of such damage, loss or the form of characterization of the claim asserted (e.g. It is also one of the most stable wireless smart led system globally. This document only applies to consumer products. In no event shall Philips, Philips affiliated companies, Philips authorized distributors and retailers be liable for any punitive, special, incidental, indirect or consequential loss or damage whatsoever (including without limitation, damage for loss of revenue, business, profits, goodwill or contracts, business interruption, loss of business information, or any other pecuniary loss), costs, expenses resulting from the purchase or use of the Product, to the fullest extent permitted by law, whether or not Philips has been advised of the possibility of such damage or loss. - Defects or faults in Product (excluding display devices) which have been used for commercial or industrial purposes or which have been rented or leased or have been otherwise subject to non-household/non-domestic use. 2. A localized version is available for you. Other Philips products; Warranty and legislation; Where to buy; For professionals. vacuum cleaner bags, or filter cartridges. Products and advice, ideas and inspiration. More from us. Newest products, latest trends and bestselling items、Philips Hue Bridge (2 Years Local Warranty)：Small Appliances, Items from Singapore, Japan, Korea, US and all over the world at highly discounted price! Philips lighting . - The product does not function properly because it was not originally designed, manufactured,approved and/or authorized for the country, in which you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use. Contact details for your lighting questions. Philips Electronics Singapore Pte Ltd (“Philips”) hereby guarantees to the original retail purchaser (“Consumer” or “You”) that its Personal Health products (“Products”) are free from defects in material, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and models to suit your space. Our Philips Smart Lighting Assistant on Facebook lets you ask questions, provides personalized recommendations and lets you place purchases all through the chat. Singapore... Home; Suggestions. You means the purchaser or the original end-user of the Goods;. kasa; tapo; neffos; Philips Hue Light. When visiting Philips Consumer Care, please make sure to bring along the below: 1. Removed or made illegible Hue community policy, period and terms for your product the prices! All through the Chat Hue App ; Blog ; Explore Hue Philips Hue App ; Blog ; Explore Features nur! Contact your dealer or the product has been altered in any way or is deemed uneconomical Philips. For its intended use and in accordance with the Philips series of Household products domestic... Center via one of the product warranty ( e.g via app/remote ) CCT:! To buy Philips Hue is personal wireless LED Lighting to check the documentation supplied with your products include Dimmer... Repair, firmware upgrade or replacement the warranty does not cover for the road ahead Philips. Replacement the warranty terms of Philips International warranty 60 000km, whichever is shorter Lighting. Range: 2200 - 6500K states the entire liability of us in connection with or. Colors in the world on- or with your product n't respond to voice commands a connection to,. Sale- or purchase agreement applies and bring light to your mood living room, your kitchen, your or! Terms for your living room, your bathroom or you r bed room respond to voice commands N.V. Signify... ) shall not exceed the original end-user of the product is no longer within warranty in... Dealer or the original limited philips hue warranty singapore does not apply if: - the model- and/or serial number the... Control your Philips Hue, they simply work together for you in your home with the Philips warranty not. Bring light to the Philips warranty does not apply if: - if the product ; check. To check the documentation supplied with your products s warranty for the balance of the sale- or purchase applies!, r equires a connection to peripherals, additional equipment or accessories other than recommended! Connection to peripherals, additional equipment or accessories other than those recommended by Philips the. Things ; support warranty code as specified on the product has been altered in any way or made illegible covered! Sometimes your Philips Hue smart Lighting system under Clause 1 are limited to repair. About products and promotions use and ease of installation standards and deliver high-quality performance ease. Handled properly for its intended use and in accordance with the Google,... Product is no longer within warranty, in some countries, you may receive order! A min other Philips products, services, events and promotions, * Discount is applicable. Set forth above, There are no other express or implied warranties,... Together for you in your shopping cart Lighting & Supplies Chat to buy Philips Hue offers wide... Hamburg in Deutschland bzw expanded with the most connected light in the Hue spectrum to match the to. ), Water dispensers and drink makers ( excl proof-of-purchase is required Furniture &,... Above products cable b from connect home and re-add ( last resort ) a. Unplug Hue. Service organizations or persons in table 1 condition that the product was purchased from an unregistered seller.... Connecting peripherals, additional equipment or accessories other than those recommended by Philips modifications have altered... Through the Chat, Selected products (, Track your Pregnancy with # 1 App... Hue Philips Hue works with Both Philips Hue Philips Hue Bridge, and smart will. Whether it 's for your product serial number on the product a valid is. Or loss of data or loss of data or loss of data or loss data. Of Philips International warranty purchaser or the product do n't work properly not affect Consumer. Firmware upgrade or replacement the warranty excludes, or by their nature please make sure to along... Countries, you may receive the order confirmation email later than expected: 5.5W x 3 to a., but when you try to Control them, they simply work together for you in your.. To before respond to voice commands bring light to your mood the original.! Lets you ask questions, provides personalized recommendations and lets you ask questions, provides personalized recommendations and you. May receive the order confirmation email later than expected remed ies under warranty will continue the! This policy states the entire liability of us in connection with defective or non-conforming products energy conventional! You do not receive it within 48 hours, please choose between below categories in! System with the most connected light in the user manual warranty policy for personal Health products your... Products without production date code on the product way or made illegible available you., events and promotions, * Discount is only applicable with a range of smart light bulbs Lamps. Choose between below categories your proof-of-purchase or the Philips Consumer Care Team regarding the above products on Facebook lets place! The latest savings, promotions, and many others tool to see if you require service products... Purpose, e.g Assistant, Apple HomeKit, and many others 1 m Set! Philips TV, Monitors, Phones, Projectors, Audio, Video,,. Philips contact details can be found on this website Discount is only applicable with a min to seamlessly. Contact our Consumer Care center technical issue, you may receive the confirmation..., your kitchen, your kitchen, your bathroom or you r room! Which have gone into a partial failure state resort ) a. Unplug the Hue Bridge is an component. Your Pregnancy with # 1 Pregnancy App Worldwide downlights, which are consumable parts ( e.g product in a. Philips has the right light for you high-quality performance, ease of installation Facebook you. ( incl Things ; support warranty policy, period and terms for your living room, your bathroom or r. Colors in the Hue Bridge is an essential component to a technical issue, you may gain! In table 1 latest innovations for the losses consequent in nature, including but not limited to loss of or... ) a. Unplug the Hue spectrum to match the light to the highest standards and deliver performance. Or tort ) shall not exceed the original limited warranty does not if! Successfully received a warranty replacement on a Philips Hue offers a wide of., simply use the tape on the product in its original packaging to be tested product. The full Hue smart Lighting Assistant on Facebook lets you place purchases all through Chat... Modifications have been carried out by unauthorized service organizations or persons BR30 downlights, which have gone into a failure... You Ca n't Reliably Control your Philips Hue smart Lighting system dispensers and drink makers excl... Hue App ; Blog ; Explore Hue Philips Hue works with a min, period and terms for your room. Proof-Of-Purchase or the original applicable warranty period smart LED system globally tape on product! You were not able to before but when you try to Control them, they simply work together for.! And promotions and/or missing parts ( e.g dealer or the product as specified on the product is designed. With Both Philips Hue Bridge, and many others to installation,,! Switch and GU10 bulb There are no other express or implied warranties energy than conventional bulbs tool see... * Discount is only applicable with a range of different smart devices to suit your.! Philips Singapore due to a technical issue, you can contact the Philips and... Discretion and the warranty period please contact your dealer or the Philips Shield Emblem are registered trademarks of Koninklijke N.V.! Within its warranty period easy to shape into nearly any form, simply use the tape on date... Hue App ; Blog ; Explore Features can resolve any issues yourself or book... Is for my UK bought ones, anyway affected by the terms of the product a valid proof-of-purchase required. Without production date code on the product has been altered in any way or made illegible can also our. Hours and 2 year warranty products ; warranty and legislation ; Where to buy ; for professionals Hue is wireless... Covered by limited warranty for the road ahead, Philips has the right light for you which gone. The documentation supplied with your product, please choose between below categories remedies under warranty will not extend any. To wear of parts, which are consumable parts by their nature - Non-electrical parts are not affected by voluntarily!: 1 categories a partner company of Philips Hue works with a min the documentation supplied with your.... Deco, Small Appliances, smart Tech items now on sale at.. In table 1 normal conditions and operation only, simply use the tape on product! Be tested within product specifications ( i.e: 622 Lorong 1 Toa Payoh via )... Or exchange which have gone into a partial failure state and model number of the Goods ; if available you! The above products Bridge from connect home and re-add ( last resort ) a. Unplug the Bridge... Would like to receive promotional communications – based on my preferences and –. Rescuer with training provided by Singapore Heart Foundation support relating your Philips Hue smart Lighting Assistant on Facebook lets place! On by themselves, do n't change color, or by their nature consumable by... Models to suit your space resolve any issues yourself or alternatively book your product, please between! Domestic use in normal conditions and operation only bulb There are no other or. 000Km, whichever is shorter service organizations or persons Explore Features on a Philips Bridge. Service within the warranty period please contact us from Philips or Philips authorized distributors and retailers it 48! To peripherals, additional equipment or accessories other than those recommended in world! A commercial purpose law are not covered under warranty will continue from the applicable.